OESC Uses Xerox® DocuShare® to Help the Unemployed
The Oklahoma Employment Security Commission’s (OESC) reliance on paper files made processing unemployment insurance claims a logistical nightmare.
To better fulfill their mission to promote the economic well-being of Oklahoma, they decided to go digital with Xerox® DocuShare®.
With Xerox® DocuShare®, claims adjudicators get the files they need in half the time as before and can start helping the unemployed faster.
The Oklahoma Employment Security Commission’s (OESC) case study highlights:
Millions of files digitized and stored within OESC’s DocuShare® servers
Complete elimination of paper files
Faster, more efficient claims processing
Accelerated claims processing with automated claim issue workflow
50 four-drawer file cabinets reduced to one
25–30% improvement in productivity
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