How We Report

This report describes Xerox’s global principles, policies and programs through August 2017, unless otherwise noted. It provides in-depth information for broad areas of corporate social responsibility, including governance and ethics; customer privacy and satisfaction, employee diversity and development; environmental performance of our products and operations; philanthropy and volunteerism; and much more.

Annually, we prepare a Citizenship Report to share our goals, performance and new initiatives. We also include changes to our business and emerging issues. Throughout the year, we share this information on and through social media (Xerox Facebook and Twitter accounts), external speaking opportunities with trade associations, industry consortiums and executive customer engagements.

Based on standards developed by the NYSE 87.5% of The Xerox Board is composed of Directors Who Qualify as Independent Directors

This report was prepared in accordance with the Global Reporting Initiative (GRI) G4 Sustainability Reporting Guidelines. The extent to which we report on a particular CSR topic is determined by a materiality assessment and where the topic falls on the materiality matrix. Topics below the materiality threshold are not covered in as much detail, but remain important to our CSR and business strategies.

Information about the issues covered by our materiality matrix, including their definitions, corresponding GRI G4 Aspects, and the boundary of each Aspect, can be found in the GRI index and throughout this report. A table linking the content of this report to the GRI G4 Standard Disclosures can be found here.

Much of the information in this report reflects the activities of Xerox in the countries where we do business. Some of our systems for collecting and reporting reliable social and environmental performance data, however, do not always cover all of our operations. Where appropriate, we identify operations excluded from specific disclosures. Environmental data in this report that is normalized to our financial performance utilizes company revenues as reported using Generally Accepted Accounting Principles (GAAP). Third party assurance was received for the energy and GHG emission data in this report.

Fuji Xerox publishes its own citizenship report. Information about GRI is available at