Goals and Progress

Goals and Progress

Through our people, innovation and partnerships, we create solutions that reduce environmental impact and expand opportunities. We have conducted a comprehensive review of the environmental impact of our company and have identified four strategic commitment areas where we can make a significant positive impact:

  1. Reducing Energy Use and Protecting the Climate
    We invest in technologies that reduce the carbon footprint of our operations and offer solutions to our customers that reduce energy use, cost and waste.
  2. Preserving the World’s Forests and Biodiversity
    Xerox works with partners to advance a sustainable paper cycle through environmentally sound paper offerings, advances in forest management standards, and products and services that reduce offices’ dependency on paper.
  3. Preserving Clean Air and Water
    We work to eliminate the use of persistent, bioaccumulative and toxic materials throughout the supply chain. We look for ways to use water efficiently and to avoid the release of hazardous air emissions from our products and facilities worldwide.
  4. Preventing and Managing Waste
    Our goal is to produce waste-free products and services for our customers and operate waste-free facilities across our real estate portfolio and within our customers’ workplaces.
  5. Our 2020 Goals

    Our 2020 Goals
99.8% End of Life Management: Re-manufacture, Reuse, Recycle, Energy from Waste

Performance Reporting
The following table summarizes our key environmental and safety performance indicators, including our goals and performance over the past five years. Additional detail is included in the corresponding sections of this report.

Learn more about our performance over the past five years. +

Xerox 2015 Environmental Sustainability and Safety Performance

* Indicates Goal Achievement in Current Reporting Year
Units in 1,000 metric tons unless otherwise indicated.

PRODUCTS Goal 2011 2012 2013 2014 2015
Eco-labels
% newly launched eligible products achieving EPEAT® 100% 100%* 100%* 100%*
% of newly launched eligible products achieving ENERGY STAR® 100% 100% 100%* 100%* 100%* 100%*
End-of-Life Management 1
Equipment and Parts
% Remanufacture, Reuse, Recycle, Energy from Waste 100% 98.6% 99.7% 99.4% 95.6% 100%
Volume Remanufacture / Reuse, Recycle, Energy from Waste 43 38 34.0 34.6 43.1
Volume Used Equipment Sold NA 0.2 5.4 6.2 7.6
Volume Remanufacture / Reuse 8 5 2.0 1.7 3.5
Volume Material Recycling 33 32 24.6 25.2 27.3
Volume Energy from Waste 2 1 2 1.5 4.7
Volume Landfill 0.6 0.1 0.2 1.4 <0.1
Volume Incineration 0 0 0 0.2 0
Total Volume Waste - Equipment and Parts 44 38 34.2 36.2 43.1
Supplies 2
% Remanufacture, Reuse, Recycle, Energy from Waste 100% 95% 95% 97% 97% 98%
Volume Remanufacture / Reuse, Recycle, Energy from Waste 3.5 4.0 3.6 3.7 4.3
Volume Remanufacture / Reuse 3.3 3.7 3.28 3.14 3.3
Volume Recycle 0.1 0.1 0.3 0.4 1
Volume Energy from Waste 0.1 0.2 0.04 0.2 <0.1
Volume Landfill 0.2 0.2 0.1 0.1 0.1
Volume Incineration 0 0 0 0 0
Total Volume Waste - Supplies 3.7 4.2 3.7 3.8 4.4
OPERATIONS / SERVICES Goal 2011 2012 2013 2014 2015
ENERGY / GHGs 3 Reduction from 2002 Baseline Reduction from 2012 Baseline
% Reduction Energy Use from Baseline (Scope 1 and 2) 20% reduction by 2020 with a new baseline established in 2012 27% 33% 5% 11% 12%
% Reduction GHG Emissions from Baseline (Scope 1 and 2) 20% reduction by 2020 with a new baseline established in 2012 36% 42% 4% 9% 20%
Scope 1 (Direct) Emissions - (Facilities & Fleet) 4 149 132 127 119 111
Scope 2 (Indirect) Emissions - (Purchased Electricity) 5 167 142 186 179 150
Total Scope 1 and 2 Emissions 316 274 313 298 261
Scope 2 Emissions - Services Data Centers 6 88 90 80 83 34
% Renewable Energy 7 5.9% 5.1% 4.7% 8.2% 4.0%
Scope 3 Emissions - Employee Business Air Travel (1000 MT CO2 eq per employee) 8 0.16 0.16 0.16 0.17 0.15
WASTE Goal 2011 2012 2013 2014 2015
Non-Hazardous Waste 9
% Reduction Landfill / Incineration / Treatment 10 Baseline est. in 2009 10% 30% 42% 52% 55%
% Reuse, Recycle, Energy from Waste Increase to 100% by 2020
Baseline est. in 2009
91% 93% 91% 93% 94%
Volume Reuse, Recycle, Energy from Waste 49 48 38 41 44
Volume Reuse 4 0.2 4 3 2.4
Volume Recycle 41 42 26 32 33
Volume Energy from Waste 5 5 7.2 6.3 8.9
Volume Treatment 2 2 1.7 1.3 0.9
Volume Landfill 3 2 1.5 1.4 1.6
Volume Incineration 0.4 0.2 0.3 0.2 0.2
Total Volume Non-Hazardous Waste 54.4 51.4 40.7 44.2 47.1
Hazardous Waste 11
% Reduction in Hazardous Waste from 2009 Baseline 68% 74% 80% 79% 79%
% Recycled, Fuels Blending 49% 71% 62% 73% 69%
Volume Recycled, Fuels Blending 0.4 0.5 0.3 0.4 0.4
Volume Recycled 0.2 0.3 0.15 0.156 0.213
Volume Fuels Blending 0.2 0.2 0.17 0.238 0.166
Volume Treatment 0.3 0.1 0.12 0.103 0.128
Volume Landfill 0.02 0.03 0.0024 0.00002 0.00001
Volume Incineration 0.08 0.04 0.07 0.045 0.039
Total Volume Hazardous Waste 0.84 0.68 0.51 0.54 0.55
AIR EMISSIONS 12 2011 2012 2013 2014 2015
Volume VOC (MT) NA NA 19 31 18
Volume Non VOC (MT) NA NA 4 5 4
Total Volume VOC / Non-VOC (Production) NA NA 23 36 22
NOx (non-production) (MT) 13 NA 38 39 39 37
SOx (non-production) (MT) 13 NA 0.3 0.3 0.3 0.3
TOXINS AND HAZARDOUS MATERIALS 14 2011 2012 2013 2014 2015
% Reduction Reportable Releases and Transfers from 2007 Baseline 67% 64% 70% 71% 75%
Volume Reportable Releases and Transfers (TRI and PRTR) (MT) 158 172 144 137 118
% Reduction of Virgin MIBK from 2010 Baseline 15 ND 29% 35% 42% 36%
Volume Virgin MIBK (lbs/part) 15 ND 0.283 0.261 0.23 0.255
% Reduction of Methylene Chloride from 2010 Baseline 16 ND 54% 57% 61% 62%
Volume Total Amount of Methylene Chloride (lbs) 16 ND 480,500 445,200 403,842 397,000
Volume 1,3-Butadiene Air Emissions (lbs/batch) 17 ND 6.7 6.6 7.5 7.2
WATER 18 Reduction from 2009 Baseline Reduction from 2010 Baseline
Goal 2011 2012 2013 2014 2015
% Reduction in Water Consumption from 2009 Baseline 35% reduction by 2020 with baseline year set as 2010 21% 35% 35% 28% 38% 19
Volume Water Consumption (ML) 1,725 1,427 1,433 1,444 1,265
Volume Water Discharge to Sanitary Sewer (ML) 1,912 1,580 1,605 1,535 1,491
WORKPLACE SAFETY 20 Goal 2011 2012 2013 2014 2015
Total Recordable Incident (TRI) Rate 0.9 TRI 1.05 1.10 1.07 0.94 0.87*
Days Away from Work (DAFW) Rate 0.49 DAFW 0.54 0.61 0.54 0.5 0.47*
CORPORATE COMPLIANCE Goal 2011 2012 2013 2014 2015
Reportable Spills / Environmental Releases 0 10 8 5 2 4
Safety non-compliance ($ fines / # non-monetary violations) 0 $300/5 $300/4 $5275/0 $0/4 $6800/0
Environmental non-compliance ($ fines / # non-monetary violations) 0 $0/1 $0/1 $0/2 $6150/2 $120/4

ND = Not Determined; NA = Not Applicable.

1 Products End-of-Life Management: Returns processed through Xerox's worldwide asset recovery centers and 3rd party recyclers. 2012 data adjusted to include units sold as used through new resale program introduced 4th quarter 2012. In 2014, Xerox's operation in Itatiaia Brazil sent surplus parts to landfill as part of a one-time clean-up. This resulted in a decrease in the reuse/recycle rate of products and consumables returned to Xerox.

2 In 2012, the Supplies returns program changed the array of cartridges and bottles accepted. The weights of those containers also changed. The data was restated to reflect more accurate volumes. The 2013 supplies remanufacturing volumes were restated to reflect an error discovered in the total units returned.

3 The greenhouse gas inventory is based on the new Xerox energy goal which began in 2013 using 2012 as baseline and encompasses fleet and facilities for the Xerox Technology Business and Xerox Services. Note: the 2012 baseline has been restated.  In accordance with the Greenhouse Gas Protocol, inventory adjustments are completed each year as a result of the opening and closing of facilities and the use of more appropriate emission factors to make data and performance trends between years more comparable.
Note: The new energy goal 2020 uses 2012 as baseline. Units of measure are 1000 MT CO2eq.

4 Direct emissions from natural gas and fuel used in fleet of Xerox Sales and Service personnel and natural gas consumed in facility boilers for facilities both leased and owned by Xerox. Emissions for facilities are based on actual data as reported on utility invoices, with estimates for remainder of facilities in the inventory using Commercial Building Energy Consumption (CBEC) energy use factors. Emissions from fleet are based on actual fuel receipts and vehicle efficiency rates. Note that 2012, 2013 and 2014 data has been re-stated as new emission factors were used and the facilities inventory has been updated.

5 Indirect emissions of greenhouse gases include emissions from the consumption of purchased electricity and steam for facilities leased and owned by Xerox. CBEC energy use factors were used to include estimated emissions for office and warehouse facilities where data is not readily available (US and Canada). HFC emissions were estimated based on square feet. Note that 2012, 2013 and 2014 data has been re-stated as new emission factors were used and the facilities inventory has been updated.

6 Indirect emissions for worldwide Xerox Services Data Centers, located in the U.S. and Europe. Based on actual data as reported on utility invoices in the U.S. and the U.K. Estimates were used for the remaining Data Centers, based on the average energy consumption per square foot using Power Usage Effectiveness (PUE). In December 2014, we announced an agreement to sell our Information Technology Outsourcing (ITO) business to Atos and began reporting it as a Discontinued Operation. The sale was completed on June 30, 2015. The data centers are associated with the ITO business and the majority of them have been transferred to Atos upon closure of the sale of the ITO business.

7 Renewable energy and renewable energy credits. It does not include the renewable energy available by default in the power grid. This encompasses use of 100% energy in the U.K and the Netherlands and REC's from wind from Wilsonville, Oregon. Total energy encompasses fleet and facilities for the Xerox Technology Business and Xerox Services.

8 Includes worldwide air travel emissions for total Xerox, as provided by Xerox's global travel services provider, based on aircraft, load, and miles. Assumes 147,000 global employees.

9 Non-hazardous Solid Waste: Process waste consists primarily of paper, wood pallets, waste toner, plastics and packaging waste such as corrugated cardboard; Equipment Manufacturing Waste includes scrap metal, waste batteries and lamps, miscellaneous trash, and end-of-life equipment and parts. Increases in energy from waste and landfill volumes in 2015 are related to disposition of stored toner inventories in Brazil.

10 % non-hazardous solid waste to landfill/incineration restated to include treatment volumes.

11 Hazardous waste volumes referenced in the report represent Xerox's technology business only.

12 The majority of air emissions originate from the production of imaging supplies such as toner, photoreceptor drums and belts, and fuser rolls. Data has been restated from prior years to include air emissions data from Brazil photoreceptor manufacturing operations and minor, overlooked byproduct emissions.

13 NOx and SOx emissions are calculated using emission factors applicable to small boilers from the EPA's AP-42, Vol.1, CH1.4: Natural Gas Combustion (http://www.epa.gov/ttnchie1/ap42/ch01/final/c01s04.pdf). 2012-2014 data has been revised to ensure consistency with facility occupancy assumptions made for GHG reporting purposes.

14 Operations with on-site reportable toxic chemical releases to the air, land, or water in amounts of greater than one metric ton were established in 2011 with goals, targets and objectives related to chemical releases.

15 Reduction accomplished by reclaiming and distilling waste MIBK from fuser roll manufacturing. Normalized to number of fuser roles produced.

16 Total amount of methylene chloride used to produce Xerox photoreceptor components.

17 From toner resin manufacturing, normalized to volume of resin produced. Baseline reset to 7.14 lbs./batch in 2015 due to changes in inventory management practices.

18 Water consumption increased slightly in 2014 due to volume increases not being fully offset by conservation efforts.

19 XNOR and OCTP toner plants ceased operations in 2015.

20 Workplace Safety performance reporting is for the Xerox Technology Business (with the exception of Global Information Systems) Worldwide.

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