Data Privacy

At Xerox, we take the utmost care to prevent the unauthorized use or disclosure of information our customers provide.

Our success depends directly on the extent to which our customers trust us to manage their business processes. We have policies and controls in place to ensure privacy protection for our customers’ personally identifiable information. Our policies follow industry best practices, like the use of encryption technology and data loss protection software.

Better Business Bureau Accredited since 2008 and US-EU Safe Harbor certification

Additionally, we research and monitor the data-protection laws in the countries where we do business to ensure that we comply with applicable requirements. For example, we comply with the following international laws where applicable:

  • Canadian Personal Information Protection and Electronic Documents Act
  • European Union Directive 95/46/EC on the protection of personal data
  • U.S. “Safe Harbor” framework, which was negotiated between the U.S. Department of Commerce and the European Commission as a way for U.S. companies to provide privacy protection as required by Directive 95/46/EC
  • Applicable U.S. federal and state privacy laws

We govern our privacy practices through the Xerox Ethics Hotline and independent external sources, such as the Better Business Bureau and EU Safe Harbor programs. Both resources give customers and employees an outlet to report any concerns about the potential misuse of data.

Read more about Xerox privacy policies.