GRI Guidelines

GRI Guidelines

Xerox relies on the Global Reporting Initiative (GRI) G4 Sustainability Guidelines to determine the content and performance metrics for key sections of this report. A table linking the content of this report to the Standard Disclosures from the GRI follows. Information about GRI is available at www.globalreporting.org.

Total number of GRI sustainability categories Xerox reports on: 45
This report is prepared ‘in accordance’ with core reporting criteria.
indicates full disclosure
indicates partial disclosure
Standard Disclosure Description Reported Location
General Standard Disclosures
Strategy and Analysis
G4-1 CEO statement on sustainability
G4-2 Description of key impacts, risks and opportunities
Organizational Profile
G4-3 Name of the organization
G4-4 Primary brands, products and/or services
G4-5 Location of organization’s headquarters
G4-6 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report
G4-7 Nature of ownership and legal form
G4-8 Markets served
G4-9 Scale of the organization
G4-10 Total number of employees by employment contract and gender; permanent employees by employment type and gender; total workforce by employees, supervised workers and by gender; total workforce by region and gender
G4-11 Percentage of total employees covered by collective bargaining agreements
G4-12 Description of organization’s supply chain
G4-13 Significant changes during the reporting period regarding the organization’s size, structure, ownership or supply chain
G4-14 Explanation of whether and how the precautionary approach or principle is addressed by the organization
G4-15 Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or which it endorses
G4-16 List of memberships of associations and national or international advocacy organizations in which the organization is involved
Identified Material Aspects and Boundaries
G4-17 Entities included in the organization’s consolidated financial statements, and whether any of these are not covered in the report
G4-18 Process for defining report content and aspect boundaries, and how the organization implemented the Reporting Principles for Defining Report Content
G4-19 Identified material Aspects
G4-20 For each material Aspect, the Aspect Boundary within the organization
G4-21 For each material Aspect, the Aspect Boundary outside the organization
G4-22 Effect of any restatements of information provided in previous reports, and the reasons for such restatements
G4-23 Significant changes from previous reporting periods in the Scope and Aspect Boundaries
Stakeholder Engagement
G4-24 Stakeholder groups engaged by the organization
G4-25 Basis for identification and selection of stakeholders with whom to engage
G4-26 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group
G4-27 Key topics and concerns raised through stakeholder engagement, and the organization’s response
Report Profile
G4-28 Reporting period
G4-29 Date of most recent previous report
G4-30 Reporting cycle
G4-31 Contact point for questions regarding report
G4-32 GRI index
G4-33 Policy and current practice with regard to seeking external assurance for the report
Governance
G4-34 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight
G4-35 Process for delegating authority for economic, environmental and social topics, from the highest governance body to senior executives and other employees
G4-36 Report whether the organization has appointed an executive-level position(s) with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body
G4-37 Process for consultation between stakeholders and the highest governance body on economic, environmental and social topics
G4-38 Composition of the highest governance body and its committees
G4-39 Whether the Chair of the highest governance body is also an executive officer
G4-40 Nomination and selection process for highest governance body and its committees, and criteria used for nominating and selecting highest governance body members
G4-41 Processes for the highest governance body to ensure conflicts of interest are avoided and managed
G4-42 Report highest governance body’s and senior executives’ roles in the development, approval and updating of the organization’s purpose, value or mission statements, strategies, policies and goals related to economic, environmental and social impacts
G4-43 Measures taken to develop the highest governance body’s collection of knowledge of economic, environmental and social topics
G4-44 Processes for evaluation of highest governance body’s performance with respect to governance of economic, environmental and social topics; whether evaluation is independent, evaluation frequency, whether such evaluation is a self-assessment; actions taken in response to evaluation of the highest governance body’s performance including, as a minimum, changes in membership and organizational practice
G4-45 Highest governance body’s role in identification and management of economic, environmental and social impacts, risks and opportunities
G4-46 Highest governance body’s role in reviewing effectiveness of the organization’s risk management processes for economic, environmental and social topics
G4-47 Frequency of the highest governance body’s review of economic, environmental and social impacts, risks and opportunities
G4-48 Highest committee or position that formally reviews and approves organization’s sustainability report and ensures that all material aspects are covered
G4-49 Process for communicating critical concerns to the highest governance body
G4-50 Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them
G4-51 Remuneration policies for the highest governance body and senior executives and relation to economic, environmental and social objectives
G4-52 Process for determining remuneration; whether remuneration consultants are involved in determining remuneration and whether they are independent of management
G4-53 How stakeholders’ views are sought and taken into account regarding remuneration, including results of votes on remuneration policies and proposals
Ethics and Integrity
G4-56 Organization’s values, principles, standards and norms of behavior, such as codes of conduct and codes of ethics
G4-57 Internal and external mechanisms for seeking advice on ethical and lawful behavior
G4-58 Internal and external mechanisms for reporting concerns about unethical or unlawful behavior
Economic Disclosures
G4-DMA Disclosures on Management Approach (DMA)
Economic Performance
G4-EC1 Direct economic value generated and distributed
G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change
G4-EC3 Coverage of the organization’s defined benefit plan obligations
G4-EC4 Financial assistance received from government
Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported
G4-EC8 Significant indirect economic impacts, including the extent of impacts
Procurement Practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation
Social Disclosures Related to Labor Practices and Decent Work
G4-DMA Disclosures on Management Approach (DMA)
Aspect: Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation
G4-LA3 Return to work and retention rates after parental leave, by gender
Aspect: Labor/Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements
Aspect: Occupational Health and Safety
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days and absenteeism, and total number of work-related fatalities, by region and by gender
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation
Aspect: Training and Education
G4-LA9 Average hours of training per year per employee, by gender and by employee category
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership and other indicators of diversity
Aspect: Supplier Assessment for Labor Practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria
Aspect: Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed and resolved through formal grievance mechanisms
Social Disclosures Related to Human Rights
G4-DMA Disclosures on Management Approach (DMA)
Aspect: Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
Aspect: Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken
Aspect: Security Practices
G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations
Aspect: Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria
Social Disclosures Related to Society
G4-DMA Disclosures on Management Approach (DMA)
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments and development programs
Aspect: Anti-corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified
G4-SO4 Communication and training on anti-corruption policies and procedures
G4-SO5 Confirmed incidents of corruption and actions taken
Aspect: Public Policy
G4-SO6 Total value of political contributions by country and recipient/beneficiary
Aspect: Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust and monopoly practices and their outcomes
Aspect: Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations
Aspect: Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society
Social Disclosures Related to Product Responsibility
G4-DMA Disclosures on Management Approach (DMA)
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes
Aspect: Product and Service Labeling
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes
G4-PR5 Results of surveys measuring customer satisfaction
Aspect: Marketing Communications
G4-PR6 Sale of banned or disputed products
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes
Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
Environmental Disclosures
G4-DMA Disclosures on Management Approach (DMA)
Energy
G4-EN3 Energy consumption within the organization
G4-EN4 Energy consumption outside of the organization
G4-EN6 Reduction of energy consumption
G4-EN7 Reductions in energy requirements of products and services
Water
G4-EN8 Total water withdrawal by source
Biodiversity
G4-EN12 Description of significant impacts of activities, products and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas
Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1)
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2)
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3)
G4-EN19 Reduction of greenhouse gas (GHG) emissions
G4-EN20 Emissions of ozone-depleting substances (ODS)
G4-EN21 NOx, SOx and other significant air emissions
Effluents and Waste
G4-EN22 Total water discharge by quality and destination
G4-EN23 Total weight of waste by type and disposal method
G4-EN24 Total number and volume of significant spills
Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category
Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations
Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria