Xerox takes the utmost care to prevent the unauthorized use of information that customers provide us.
Privacy – Personally Identifiable Information
At Xerox, we believe the right to privacy includes the right of individuals to have a voice in the use and dissemination of their personal information. We review the data-protection laws in the countries where we do business, and we implement controls appropriate to comply with any specific country requirements. For example, Xerox complies with:
- Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
- European Union Directive 95/46/EC on the protection of personal data.
- U.S. “Safe Harbor” framework, which was negotiated between the U.S. Department of Commerce and the European Commission as a way for U.S. companies to provide privacy protection as required by Directive 95/46/EC.
- Applicable U.S. federal and state privacy laws.
We govern our privacy practices through Xerox’s Ethics Hotline and external sources such as the BBB EU Safe Harbor program of the Better Business Bureau. Both programs give customers and employees an outlet to report any concerns about the potential misuse of their data. Read more about Xerox privacy policies.