Xerox Full Service Maintenance Agreements cover all parts, labor, software, diagnostic licenses and telephone support. You can customize your Full Service Maintenance Agreement to meet your specific needs:
Onsite coverage up to 24 hours a day, 7 days a week
Short term extended coverage for special project needs
Weekend and holiday coverage for routine recurring needs
Guaranteed response time to ensure critical availability
A Full Service Maintenance Agreements grants you access to our 24-hour 7-day-a-week certified telephone support center and award winning online knowledge base that contains videos, FAQs, How Tos, drivers, and documentation.
For more information, call 1-866-382-4865 to:
Purchase a new service agreement
Renew your current agreement
Inquire about any of our unique service capabilities
Network Support Services and Advanced Technical Support
If your needs extend beyond equipment maintenance and repair we also offer network support and repair as well as advanced technical support to enhance all of your office product needs. Fee-based services include:
Workflow analysis and volume building
Network design and Installation
Server and workstation support
Configuration and connectivity troubleshooting
Software application and integration support
For more information, or to purchase these services please call 1-800-821-2797 or contact your local Xerox office.
If your business requires services not listed above, please contact us.