- Chairman’s Letter
- Progress Report
- Company Profile
- Stakeholder Engagement
- About This Report
- Conducting Our Business
- Aligning Our Resources
- Nurturing a Greener World
- Introduction
- Environmental Goals and Priorities
- Environmental, Health and Safety Governance
- Climate Protection
- Reducing Our Company-wide Carbon Footprint
- Preserving Biodiversity and Forests
- Preserving Clean Air and Water
- Waste Prevention and Management
- Environmental Performance in Xerox Facilities
- Environmental Remediation and Compliance Penalties
- Strengthening Our Competitiveness
- Leveraging Our Resources
- Environmentally Aware?
- Contact Us

Success Is a Journey
By almost any measure, we continue to make significant strides toward our goals in all of the five areas we’ve identified for corporate citizenship. And as good as our progress has been, we will continue to reset the bar for the future. That’s because, for matters as important as these, there simply is no ultimate attainment, only continual improvement.
Activity | 2006 | 2007 | Highlights |
Conducting Our Business with Integrity |
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Total number of cases investigated by our Ethics Office. |
506 |
480 |
Xerox Ethics Hotline encourages reports and questions regarding ethical behavior. |
Amount of spend with minority suppliers. |
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Total spending with minority- and women-owned businesses represented 31.2% of Xerox’s annual qualified purchases. About 1,000 suppliers benefited from these purchases. |
Aligning Resources around Customer Needs |
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Broadened product portfolio: product launches. |
14 |
41 |
Xerox offers the industry’s broadest portfolio of document technology and services; 26 more products launched through September 2008. |
Number of patents awarded to Xerox group; includes Fuji Xerox. |
813 |
901 |
Xerox invests about 5–6% of revenue in research, development and engineering and holds more than 15,000 active patents worldwide. In 2007, Xerox was awarded the National Medal of Technology, recognizing our outstanding contributions to the U.S.’s economic, environmental and social well-being through technology products, processes and concepts; technological innovation; and development of the nation’s technological manpower. |
Customer service. |
J.D. Power and Associates certification for excellence. |
For the third year in a row, Xerox has been certified by the J.D. Power and Associates program for Certified Technology Service and Support. |
Xerox is the first document management company to receive excellence certification for quality technical support three years in a row. |
Nurturing a Greener World through Sustainable Innovation and Development |
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Environmental management. |
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As of 2007, all of Xerox’s major U.S. facilities are National Environmental Performance Track sites, validating environmental performance beyond regulatory compliance. Xerox named a National Performance Track Corporate Leader in 2008. |
Recycle rate (non-hazardous solid waste). |
91%, unchanged from 2005. |
92%, up 1% from 2006. |
Xerox’s waste-free initiatives invoke the 3Rs – reduce, reuse, recycle – to avoid or divert millions of pounds of waste from landfills each year. |
Water consumption. |
Down 3% from 2005. |
Up 2% from 2006. |
The environmental impacts of water use are monitored and managed throughout our worldwide operations. |
Energy consumption. |
Down 13% from 2005. |
Down 2% from 2006. |
Energy consumption down 19% from 2002 due to our Energy Challenge 2012 program. |
Greenhouse gas emissions. |
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Greenhouse gas emissions down 21% from 2002, the result of improved energy efficiency, new technologies and improved energy management practices. |
Products launched achieving the ENERGY STAR® rating (eligible products). |
100%, unchanged from 2005. |
80%, down 20% from 2006 due to new ENERGY STAR specification. |
Xerox is a charter partner of the U.S. EPA ENERGY STAR program. Products that meet the 2007 ENERGY STAR standard are on average 30% more energy efficient than previous models. |
Waste diverted from landfills through equipment and supplies return, reuse and recycling programs. |
2 billion pounds since 1991. |
2.1 billion pounds since 1991. |
Xerox launched its reuse and recycle program in 1994, setting the standard for the industry. |
Strengthening Our Competitiveness by Creating a Great Workplace for Our People |
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Employee Engagement Survey – favorable response rate to the question: Taking everything into account, how satisfied are you with Xerox as a place to work? |
73% |
76% |
82% participation rate in employee engagement survey; managers required to develop action plans to improve workgroup satisfaction. |
Employee Engagement Survey – favorable response rate to the question:Would you recommend Xerox as a good place to work? |
71% |
73% |
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Diversity – percentage of women employees. |
32.3% |
31.5% |
Xerox named Top Companies for Executive Women by National Association For Female Executives (NAFE). |
Diversity – percentage of minority employees. |
29.3% |
29.5% |
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Employee injury rates: Total Recordable Incident (TRI) rate. |
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Xerox’s Zero Injury program focuses on workplace safety in any Xerox setting and includes ergonomic assessments of offices, labs and manufacturing plants. |
Employee injury rates: Day Away From Work (DAFW) case rate. |
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Leveraging Our Resources to Make Our World Better |
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Xerox Foundation giving – total. |
$12 million |
$12.5 million |
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Xerox Community Involvement Program (XCIP) – number of U.S. employees who participated in community activities. |
U.S. – 9,303 |
U.S. – 9,075 |
In addition to the XCIP, Xerox science consultants volunteer in elementary schools to present real-life science lessons.The program celebrated its 40th anniversary this year and has served more than 20,000 students. |