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eSolutions from Xerox for Online Purchasing and Support
Now it's easier than ever to do business with Xerox
Our cost-free suite of online purchasing and support tools is designed to help you save time, simplify your business, and improve productivity. A variety of support and procurement solutions are available to meet your needs. Why do business any other way?

Xerox eSolutions are:
  • Convenient - You can purchase products when you want and need them. Time of day and customer service availability are not an issue.
  • Quick and efficient - Your Xerox eCommerce Solutions will allow you to deal only with your contracted products without the need to sort through our entire product offering.
  • Consistent - You have centralized online purchasing control with the convenience of distributed access for your buyers.
  • Secure - Your password-protected site will only authorize employees who can make purchases. You control who has access to all purchasing-related information.
  • Free - As our valued customer, we want to serve you better. That's why there is absolutely no cost to you. All we ask is for you to tell us how to customize your eCommerce Solution to your preferences.

Online Purchasing eSolutions:

Best Customer Portals
Your Best Customer Portal provides access to online purchasing services that will facilitate your day-to-day interaction with Xerox. Best Customer Portals are free of charge and hosted by Xerox.
Your 24/7 Portal includes your personalized company landing page, customized links to relevant information and applications, messages from your Xerox support team, and online ordering of equipment and supplies at your negotiated prices.
Xerox will work with you to create this customized, private and password-protected web site. We streamline account management by giving you the freedom and flexibility to handle many tasks right from your desktop using a web browser.
Need more information?
> Contact your Xerox Account Executive.
Already a Best Customer Portal customer?
> Log in to your personalized portal.
My Supplies
Sign up for My Supplies and online purchasing of Xerox supply products at your company's negotiated pricing. As a My Supplies customer, you can log in at any time to access the Xerox supplies catalog or check the status of an order.
My Supplies also includes a "My Favorites" shopping list that simplifies your reordering process.
> Sign up now
Enterprise Procurement Systems (Trading Hubs)
As a supplier, Xerox has the ability to exchange eProcurement documents on Ariba. Let us work with you to create a catalog of contracted equipment and supply products.

Online Support eSolutions:

Self-help applications make it easier for you to do business with Xerox.
eMeter Reads
Increase efficiency and save time by electronically submitting reads for your Xerox equipment with our quick and easy Online Meter Reads system.
> Try it now
eSupport
In the Support & Drivers area of Xerox.com, you can get technical service information and drivers and downloads when you need them, 24 hours a day, 7 days a week to keep your equipment running smoothly. Available resources include user guides, training documentation, security information, drivers and other downloadable files, as well as access to our online service request system.
> Start here
eRemote Assistance
This program allows a Xerox Remote Installation Specialist to remotely configure your new multifunction device for printing and scanning without the need for Xerox personnel to be onsite.
Using a secure web browser-based connection and with your permission, we can configure a workstation on your network to print and use the scanning functionality of your multifunction device.
> Read more
For more information, please contact your Xerox Account Executive.