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Government Healthcare Solutions IT, Systems Develop Sr. Specialist
I get to work with the state users and our own subject matter experts to ensure that we not only meet all requirements, but that the portal is user-friendly, secure, stable and, of course, fast!
My favorite part is taking a list of data elements or a workflow scenario and figuring out how we can build the web pages that will best accomplish the task, even when people think it might be impossible to translate.
Kym
Government Healthcare Solutions IT, Systems Develop Sr. Specialist
I am most proud of the faith Xerox shows in me by trusting me to present our system and solution throughout the country.
On her business group:
We work to provide information systems, processing and support services for a variety of government medical programs, all intended to reduce costs and support informed decisions leading to positive outcomes for a healthier population.
On her role:
When we implement a new system in a state, it is important that we maintain the federal guidelines in terms of both HIPAA and MITA, but we also have to customize and configure the system to be what each state needs it to be.
I get to work with the state users and our own subject matter experts to ensure that we not only meet all requirements, but that the portal is user-friendly, secure, stable and, of course, fast!
My favorite part is taking a list of data elements or a workflow scenario and figuring out how we can build the web pages that will best accomplish the task, even when people think it might be impossible to translate.
Other roles within her group:
- Database Administrators and Architects who design, secure and manage our extensive database resources and fine-tune our queries to be sure we are getting the best response time possible
- Documentation Specialists and Help Authors who deliver standardized, organized explanations of the systems and processes we are building and implementing
- Architects who manage all of the various products and services that are integrated into our own solutions
- Developers who actually write the code that source code that ensure secure transmission of accurate data to the screens, reports and interfaces
- Trainers who are the first impression of our systems as they go out in the state, provider and member communities to help ensure a smooth transition and reduce the anxiety that is natural with such a significant change
- Subject Matter Experts who understand the plethora of federal and state regulations and the impact of changes or enhancement to other areas of the system
- Testers and Support teams who make sure that our final delivery is the quality and content that is expected
Biggest benefit Xerox offers:
I am most grateful for the flexibility that Xerox offers me, both personally and professionally. On a personal level, I enjoy telecommuting two days each week. On a professional level, Xerox has provided me with opportunities to learn and grow as I have been a programmer, system designer, general problem-solver, and I have had the opportunity to work with our sales team presenting at the national MMIS conference as well as final oral presentations for a number of state procurements.
On her future at Xerox:
At Xerox, I have a treasure of personal and professional connections and opportunities available, and you just never know where that might lead.
Proudest career achievement:
While it was never a goal of mine, as I consider myself more a "backstage" worker, I am most proud of the faith Xerox shows in me by trusting me to present our system and solution throughout the country. I have travelled to many places and met many people that have each provided comments, questions and suggestions that have all served to make me a better person and to make our system a better solution, all for the ultimate benefit of the healthcare consumer.

