Product Security Guidance

Xerox Product Security Frequently Asked Questions

How may I acquire security patches for my Xerox product?
How does Xerox discover and fix security problems?
How does Xerox deploy patches for security vulnerabilities and how quickly does that happen?
How can someone learn more about the security features of a Xerox product?
Which Xerox products are Common Criteria certified?
What is Xerox doing to protect customer data?
How secure is the FAX feature on Xerox Products?
Can network ports and services be disabled on Xerox devices?
Can I contact Xerox with my product security questions?
How does Xerox help me protect my data when in motion across my network? Can the network communication channels be encrypted to and from Xerox devices?
What is Xerox's policy on helping customers attain regulatory compliance for things such as Sarbanes-Oxley, Payment Card Industry Data Security Standard (PCI-DSS), and Health Insurance Portability and Accountability Act (HIPAA).
How can I manage security alerts on my client after enabling a self-signed digital certificate on my Xerox Device?
How can I prevent my printer from being accessed from the Internet?

Xerox Service Security Frequently Asked Questions

Xerox has received questions from customers about the security practices of our service personnel and about security of our products during a service call. We have compiled these questions and answers into a document. It can be accessed here.

Xerox SMart eSolutions Frequently Asked Questions

Xerox has received questions from customers about the security features of the SMart eSolutions software. We have compiled these questions and answers into a document. It can be accessed here.