|  | | Mobile is a busy urban center that contracts with dozens of vendors and had been using more than 50 different document-related equipment models across 10 locations. City administrators had no idea how much was being spent to produce documents, and no one was able to quantify all of the expenses associated with the production process.
Xerox identified the city’s document costs through a multi-faceted study and then developed an Integrated Document Management Strategy to streamline operations. Mobile implemented an enterprise-wide solution, including people, products and processes to manage Mobile’s diverse document needs on an ongoing basis. The municipality instituted print-on-demand features to ensure up-to-date supply, and digital file submissions to improve turnaround time. And they added a DocuWeb Library to store more than 500 forms electronically.
Now Xerox manages all of the assets, supplies, inventory, training, maintenance and tracking using on-site Xerox employees, eliminating redundant equipment. This reduces operating costs and enables employees to spend more time on core business duties. Mobile has realized a hard-cost savings of $55,000 in the first year. Further, standardized forms, typesetting and mailing labels have translated to another $1,000 in monthly savings.
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