Xerox
About Full-Service Maintenance Agreements
Xerox keeps you covered.

Nothing in the marketplace is as comprehensive as Xerox Full Service Maintenance Agreements (FSMAs). Xerox FSMAs include what you need to make your job simpler and keep your business moving forward.

Xerox FSMA value-added features:

  • Coverage for all repair and maintenance costs
  • Support available beyond contract hours
  • Flexible coverage and support options
  • World-class customer care processes
  • On-site and remote hardware problem resolution
  • Second-level support
  • Access to the knowledge of Xerox design and manufacturing engineers
  • User application assistance
  • Diagnostic and operating licenses, and system upgrades
  • Xerox Sixth Sense Technologies
  • Ensures the Xerox Total Satisfaction Guarantee

Xerox is known for quality and personal service.

Xerox is recognized as one of the top 10 service providers worldwide. Additionally, the Xerox Services organization has long been recognized as one of the best trained and best equipped in the industry. Along with comprehensive knowledge of our products, Xerox professionals are renowned for their attention to personal service and eagerness to always be there for you and your Xerox equipment.