This privacy statement covers the Web pages belonging to the Xerox Corporation in the United States. It does not cover the privacy policies of Xerox .

At Xerox, privacy on the Internet means that:

• Xerox informs you how we use any personally identifiable information that is submitted to us online
• Xerox maintains confidentiality and security safeguards for personally identifiable information
• You have control over the personally identifiable information you decide to submit to Xerox
• If you have elected to receive email promotions from Xerox, you can opt-out from these at any time

When you visit the a Xerox website, you have the opportunity to contact Xerox online -- to ask a question, to learn more about a product, or to ask for help with a product you already have. If you choose to contact Xerox online, you will find that our online forms ask for common types of personally identifiable information, such as name, phone number, e-mail address, or product serial number. We ask for this information to help us reply to you.

Xerox maintains the information it receives online in strict confidence; information you submit to Xerox is not sold to or shared with third parties, except to our agents and partners as described below.

Xerox reserves the right to notify its customers about administrative matters that pertain to their Xerox accounts. When required by law, Xerox will share information with government agencies. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, Xerox may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Online Privacy Policy.

Xerox Corporation in the United States is a founding sponsor of the Better Business Bureau OnLine. We proudly display the BBBOnLine's Privacy Seal as our assurance to you that we value your privacy. Xerox also participates in the BBBOnLine Privacy Dispute Resolution Program.

For more information, please visit the Web page.

Xerox Corporation is also Safe Harbor certified.

Xerox has verified that its privacy practices meet the Safe Harbor requirements developed by the U.S. Department of Commerce and the European Commission's Directive on Data Protection. Please visit for more information about the Safe Harbor program.

Xerox asks only for the minimum amount of information needed to assist you.

Most online forms on the Xerox site ask for a small amount of relevant information, such as name, email, street address, and phone number. Some forms may ask for customer number or product serial number. Xerox uses personally identifiable information submitted online to:

• respond to questions from customers or visitors to the website
• provide customer support
• share product news, updates, or helpful tips about Xerox products
• enable online shopping
• inform users of special promotions
• sign up for online services
• create reseller partnerships

Our agents and partners protect personally identifiable information.

When a customer purchases equipment or supplies or arranges for service online from Xerox it may be necessary to transfer personally identifiable information to an independent Xerox-authorized agent or partner, who then fills the order. Xerox requires that its independent agents and partners handle personally identifiable information with the same concern for personal privacy as Xerox.

Whenever Xerox transfers personally identifiable information to its agents and partners, it is with the understanding that the information should be used for the sole purpose of fulfilling the customer's request and that the information should be kept confidential and secure at all times.

In some instances, when Xerox transfers personally identifiable information to one of its authorized agents or partners, that agent or partner may need to share information with an unaffiliated third party for the purpose of completing an order or providing a service.

Xerox gets your consent before sending you additional information.

Xerox may send commercial email to customers who have expressed an interest in its products and services. If you contact Xerox over the Web, you can choose to receive commercial email or opt-out of such email by using the checkbox provided on our Web forms. Some forms on our site have no opt-out box. That is because those forms are "reply only" forms used only to respond to your particular request. If you receive commercial email from Xerox and wish to discontinue these mailings, you may unsubscribe at www.xerox.com/unsubscribe, or you may send an email to customer.privacy@email.ebusiness.xerox.com with the word "Remove" in the subject line. You may also mail an unsubscribe request to:

Only authorized Xerox personnel, agents, and partners are allowed to handle information submitted to Xerox online.

Xerox Corporation in the United States stores personally identifiable information in password-protected environments on servers that are located in the United States. These servers are subject to Xerox's information security policies, standards, and procedures.

Credit card data is encrypted.

A cookie is a small file that a website puts on a user's hard drive. This file identifies specific information about previous visits to the site.

How does Xerox use cookies?

Xerox uses cookies to recognize repeat visits to our website and to facilitate Web navigation and online shopping. The cookie stores the user's country and language, along with an assigned random session ID. In some cases, the cookie stores name and address information so that the customer does not have to re-enter this same information in multiple forms.

The cookie information that Xerox collects helps us track the number of visitors to the website over time and determine whether these were new or repeat visits.

For the purpose of internal analysis, Xerox also uses cookies to track pages visited during a single session. Xerox uses this information to adjust the presentation of our website and to make it more relevant to our users.

Does Xerox keep cookie data private?

Information collected by Xerox through the use of cookies is maintained as confidential data and is not shared beyond the corporation and its authorized agents.

Can I block cookies on the Xerox website?

Last Policy Update: June 10, 2005.

What was revised in the last update?

The privacy practices at Xerox did not change with the last update of this policy. No changes were made to the substance of this policy. We added the following content to the policy:

• A section was added to include information on the privacy rights of the citizens of the State of California.