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 | About Xerox in India
Who are we?
Xerox Corporation
Headquartered in Norwalk, CT, and with 130,000 employees in 160 countries, we’re never far from your business. As a $22 billion company, we are the world’s leading enterprise for business process and document management. We provide true end-to-end solutions, from back-office support to the printed page, to help you operate your business and manage information.
Xerox India Limited
Incorporated in 1983, Xerox India Limited is a part of Xerox Corporation. Over the past 20 years, Xerox India Limited has shaped the document management industry in India by ushering in the world's best document processing products and bringing innovative value-added concepts to cater to customer needs. Xerox India Limited has successfully transitioned three major movements in India since its inception, from copying to printing, black & white to color and stand-alone analog to digital, networked products.
Xerox has deployed Lean Six Sigma in its corporate culture to achieve the major goals of Leadership Development and Cultural Change.
Our Vision
Xerox India Limited's strategic intent is to become the leader in the document market in India by helping improve customer work processes and positively impacting productivity and costs. In other words, "helping people find better ways to do great work".
Business Groups
Xerox has three business groups in India. These include New Office Group, Production Systems Group and Xerox Global Services.
New Office Group
The New Office Group of Xerox caters to the requirements of large and mid-sized and small enterprises, providing them with analog copiers, digital copiers, copiers-printers, advanced multifunction devices, color copiers-printers and engineering copiers. These offerings are marketed through a "Two-Tier" distribution model. Xerox reaches out to its customers through its network of two national distributors (eSys and Redington) and two regional distributors (Micromax and Ansatta). The company has a network of 1500 channel partners that are supported by a team of qualified and trained indirect sales personnel.
Production Systems Group
The Xerox Production Systems Group caters to three main production environments - Publishing, Transaction Printing, and Enterprise-wide Printing through its multiple product categories. The group also offers total document solutions and services that can scan, view, manage and produce documents as well as a variety of pre-press and post press workflow options to fully meet customer demands. The group markets its product portfolio through both direct and indirect model.
Xerox Global Services
Xerox Global Services brings device and document management services to the marketplace. It enables Xerox to be a fully integrated document solutions company by providing a total end-to-end solution. Xerox Global Services helps clients reduce costs and create value by making smarter connections between people processes and technology.
Supplies
Xerox offers a number of supplies for its wide-range of printers that include binder tape, covers, stapling supplies, developers, fusion oil, toners, different kinds of paper, labels, transparencies, multipurpose colored paper and index.
R & D
Each year, Xerox spends a large proportion of money on R&D to assure customers of products and services with matchless quality, an abundance of features, fast network support and speed. Since its inception, a billion dollars have been spent on research and development. Xerox Corporation spent about $760 million in 2004 (5.5 % of the company's revenues were spent on research and development). The Company holds more than 8,000 active patents and invests about 6% of its global revenue in Research, Development and Engineering. Its prolific patent portfolio places Xerox in the top 25 of American companies for innovation.
Recognition and Awards
- Fortune magazine's 2006 "America's Most Admired Companies" survey ranked Xerox No. 3 in the "computers" industry, along with a No. 1 ranking in "social responsibility"
- Black Enterprise magazine named Xerox among the "40 Best Companies for Diversity" in 2006
- Xerox's leadership on work-life issues was honored with the Families and Work Institute's 2006 Work Life Legacy Award
- The U.S. Chamber of Commerce awarded Xerox its 2005 Corporate Citizenship Award in the U.S. Community Service category
- Time and Barron's magazines named Xerox Chairman and CEO Anne M. Mulcahy to their lists of top corporate leaders in 2006
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The Xerox India Ltd story |  |
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| Xerox India Limited, erstwhile Modi Xerox was the outcome of one man's vision to usher white-collar productivity in India. In the 1960s and 1970s Dr Bhupendra Kumar Modi, erstwhile founder Chairman and President, Modi Xerox experienced first hand the power of xerography and discovered the simple joy of copying reference study material at the touch of a button.
Through a tie up with Rank Xerox, a member of the worldwide Xerox family in UK, Dr Modi founded Modi Xerox, a joint venture partnership and brought to Indian offices a new level of productivity and efficiency in business management.
The Xerox India Limited story can be divided into the following phases:
- The Start-up years (1983 - 86)
- The Take-off Phase (1986 - 89)
- Maturing of the Partnership (1989 - 91)
- Evolution into The Document Company (1991 - 95)
- Gearing up for Globalisation & Knowledge Growth (1995 - 99)
- 2000 & Beyond : Leading the Digital Document Revolution
Did You Know?
Xerox India Limited has successfully transitioned three major movements in India since its inception:
- From copying to printing.
- From black and white to colour.
- From stand-alone analog to digital, networked products.
Recognitions achieved
- First in industry to achieve ISO 9002 for both Manufacturing and Customer Service Support.
- Among first 10 companies in India to obtain ISO 14001 for complete environment management systems.
- National HRD Award
- Quality training programs and Best Practices imbibed and shared within Xerox (Egypt and Saudi Xerox) as well as lead management bodies in India.
Benchmark Manufacturing & Supply Chain operations for copiers, consumables and parts.
Photoreceptor and Toner multinational qualifications from Xerox.
Export Achievement Awards 1996-97 & 1997-98
1999 Golden Peacock Award for Value Engineering new Modi Xerox 5216 copier variant.
Enviable Environment Health & Safety record:
- Seven British National Safety Council Awards
- 22 Xerox Earth Awards
- Xerox D&M Safety and Safety Gold Award
- Benchmark levels on biological and environmental.
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