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Professional Support
Your digital business needs care, guidance and, at times, specialized assistance. That's where our Business Development Support Team comes in. When you need us, we're there, for everything from business integration and in-depth marketing assistance to industry level training services and support.
prInteract Remote Service Offerings
- Combine regular system checks with Xerox expertise
- Comprehensive coverage ensures your production is kept at its most efficient
- Online connections that utilize your existing infrastructure allow up-to-the-minute information about your system's current state to be evaluated
- Remote Desktop Sharing with a Xerox specialist solves issues in real time
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Sales and Customer Support Analysts
- Ensure you are completely satisfied with your technology purchase
- Provide ongoing business development support long after the sale
- Knowledgeable in software applications, variable data, workflow optimization and networking
- Real-time post-sale support that is the best in the industry
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24/7 Support- 24/7 Customer Support Hotline for urgent problem resolution
- Online Support Assistant for solutions to common problems
- Customer Service Representatives provide a single point of contact
- Customer Service Engineers and Imaging Specialists are the front line team of technical product specialists who install, maintain and service your equipment
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