“Outstanding.” (Thanks again, J.D. Power.)

It’s a win-win for the fourth year in a row.

“An Outstanding Customer Service Experience.” That’s how J.D. Power and Associates put it in awarding us their certification for Excellence in Technology Service and Support in 2009 – for the fourth consecutive year.

Don’t get us wrong, we’re all for recognition. But what really excites us is recognizing the needs of our customers. That’s good business, and good citizenship. We wouldn’t have it any other way.

Medicare simplified. (It’s about time!)

Less hassle, less cost for our customers and helping retirees stay healthy.

Great, you’re eligible for Medicare. Which one of the 2,200 medical plans do you want? Or maybe you’d like one of the 1,800 prescription drug plans.

Better idea: make My Medicare Advocate™ your first stop. It combines a Web portal, a call center and a range of written materials to help you find the best plan for you.

If your employer offers it, My Medicare Advocate, an offering of ACS, A Xerox Company, can help you compare costs and see if physicians are in a particular plan. And it can help save you money by providing access to group purchasing.

Employers win too. They get to offer you access to Medicare but with less cost and a lot less hassle.

Good for employers. Good for their people. Pretty simple.