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CreateCall(server,companyName,countryCode,areaCode,phoneNumber,phoneHash,dispName,logo,background,optionalStr){theURL=GetURL(server,companyName,countryCode,areaCode,phoneNumber,phoneHash,dispName,logo,background);if(null!=optionalStr){theURL+="OptionalStr="+escape(optionalStr)+"&"}newWin=window.open(theURL,"CreateCall","location=no,menubar=no,toolbar=no,hotkeys=no,resizable=no,titlebar=yes,scrollbars=no,status=yes,width=490,height=400");return}function 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CreateCallRMNoWindow(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,lastName,firstName,email,callType,callAttributes,cbExtType,cbCountryCode,cbAreaCode,cbPhoneNumber,cbExtension,dispName,logo,background,origPage){theURL=GetRMURL(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,lastName,firstName,email,callType,callAttributes,cbExtType,cbCountryCode,cbAreaCode,cbPhoneNumber,cbExtension,dispName,logo,background,origPage);self.location=theURL}function CreateCall2(server,companyName,countryCode,areaCode,phoneNumber,phoneHash,dispName,logo,background,WhisperOne,WhisperTwo,IVRString,OptionalStr){var theURL=GetURL(server,companyName,countryCode,areaCode,phoneNumber,phoneHash,dispName,logo,background);theURL+="WhisperOne="+escape(WhisperOne)+"&WhisperTwo="+escape(WhisperTwo)+"&IVRString="+escape(IVRString)+"&OptionalStr="+escape(OptionalStr)+"&";newWin=window.open(theURL,"CreateCall","location=no,menubar=no,toolbar=no,hotkeys=no,resizable=no,titlebar=yes,scrollbars=no,status=yes,width=490,height=500");return}function CreateCall2RM(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,lastName,firstName,email,callType,callAttributes,cbExtType,cbCountryCode,cbAreaCode,cbPhoneNumber,cbExtension,dispName,logo,background,origPage,WhisperOne,WhisperTwo,IVRString,OptionalStr){theURL=GetRMURL2(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,lastName,firstName,email,callType,callAttributes,cbExtType,cbCountryCode,cbAreaCode,cbPhoneNumber,cbExtension,dispName,logo,background,origPage,WhisperOne,WhisperTwo,IVRString,OptionalStr);newWin=window.open(theURL,"CreateCall","location=no,menubar=no,toolbar=no,hotkeys=no,resizable=no,titlebar=yes,scrollbars=no,status=yes,width=490,height=400")}function 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theURL=GetURL(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,dispName,logo,background,origPage);if(callType.toUpperCase()=="H323"){callType="1"}else{if(callType.toUpperCase()=="N2P"){callType="4"}else{callType="2"}}if(cbExtType.toUpperCase()=="OPERATOR"){extType="3"}else{if(cbExtType.toUpperCase()=="AUTO"){extType="2"}else{extType="1"}}theURL+="lastName="+lastName+"&firstName="+firstName+"&email="+email+"&callType="+callType+"&extType="+extType+"&cbPhCountryCode="+cbCountryCode+"&cbPhAreaCode="+cbAreaCode+"&cbPhNumber="+cbPhoneNumber+"&cbPhExtension="+cbExtension+"&";if("singleline"==callAttributes.toLowerCase()){theURL+="callAttributes=1&"}return theURL}function GetRMURL2(server,companyName,acdCountryCode,acdAreaCode,acdPhoneNumber,phoneHash,lastName,firstName,email,callType,callAttributes,cbExtType,cbCountryCode,cbAreaCode,cbPhoneNumber,cbExtension,dispName,logo,background,origPage,WhisperOne,WhisperTwo,IVRString,OptionalStr){var 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function(){this.VERSION="1.1";this.MENU_ON_DELAY=150;this.MENU_OFF_DELAY=5;this.MENU_OFF_CLASS="cn_pnav_link";this.MENU_ON_CLASS="cn_pnav_link_on";this.MENU_HOVER_CLASS="cn_pnav_link_hover";this.MENU_MAT_CLASS="cn_pnav_fmenu_ie_select_block";this.MENU_MAT_SRC="<% HTTP_NAVIGATION_LOCAL_ASSETS_SERVER %>/assets/images/navigation/spacer.gif";this.MENU_ELEM_SUFFIX="_menu";this.MENU_GROUP_ID="cn_pnav";this.MENU_EXCLUDE_USER_AGENTS=[];this.MENU_PRELOAD_URL="<% HTTP_NAVIGATION_LOCAL_ASSETS_SERVER %>/gifs/navigation/common/";this.MENU_PRELOAD_IMAGES=[];this._onTimerId=null;this._offTimerId=null;this._turnOnMenu=function(){};this._turnOffMenu=function(){};this._clearOnTimer=function(){clearTimeout(this._onTimerId);this._onTimerId=null;this._turnOnMenu=function(){}};this._clearOffTimer=function(){clearTimeout(this._offTimerId);this._offTimerId=null;this._turnOffMenu=function(){}};this._skipMenuDisplay=false;this._onHdrElemId=null;this._activeHdrElemId=null;this._hdrMenuObjs=null;this._menuDisabled=false;this.turnOffMenuNow=function(){};this.toggleMenu=function(toggleElem){if(this._menuDisabled){return}if(!document.getElementById){return}if(!this._hdrMenuObjs){this._initialize()}if(this._onTimerId){this._clearOnTimer()}var self=this;for(var i=0;i<this._hdrMenuObjs.length;++i){var hdrMenuObj=this._hdrMenuObjs[i];var hdrElem=hdrMenuObj.hdr;var menuElem=hdrMenuObj.menu;if(toggleElem.id&&toggleElem.id==hdrElem.id&&menuElem){var onHdrElem=document.getElementById(toggleElem.id);var onMenuElem=menuElem;onHdrElem.className=this.MENU_HOVER_CLASS;registerEventHandler(onHdrElem,"mouseout",mouseOutHandler);if(this._skipMenuDisplay){continue}this._turnOnMenu=function(){if(onMenuElem==null){return}if(self._onHdrElemId){self._turnOffMenu();self._clearOffTimer()}self._showMenu(onHdrElem,onMenuElem);unregisterEventHandler(onHdrElem,"mouseout",mouseOutHandler);registerEventHandler(document,"mousedown",mouseDownHandler);registerEventHandler(onMenuElem,"mouseout",mouseOutHandler);self._clearOnTimer();self._onHdrElemId=onHdrElem.id;self._resetHdrClass(onHdrElem)};this._onTimerId=setTimeout("cnPrimaryNavMenuManager._turnOnMenu()",this.MENU_ON_DELAY);this.turnOffMenuNow=function(disableCompletely){turnOffMenu(onHdrElem,onMenuElem);self._clearOffTimer();self._onHdrElemId=null;if(disableCompletely){this._menuDisabled=true}}}else{if(menuElem&&menuElem.style.display=="block"){var offHdrElem=hdrElem;var offMenuElem=menuElem;this._resetHdrClass(offHdrElem);if(this._skipMenuDisplay){continue}this._turnOffMenu=function(){turnOffMenu(offHdrElem,offMenuElem);self._clearOffTimer();self._onHdrElemId=null};this._offTimerId=setTimeout("cnPrimaryNavMenuManager._turnOffMenu()",this.MENU_OFF_DELAY)}}}function mouseOutHandler(e){var event=pullEvent(e);var target=pullTarget(event);var toElem=pullDestination(event);if(!self._skipMenuDisplay&&toElem&&!isChildOf(toElem,onMenuElem)){var myHdrElem=onHdrElem;var myMenuElem=onMenuElem;if(self._onTimerId){self._clearOnTimer()}self._turnOffMenu=function(){turnOffMenu(myHdrElem,myMenuElem);self._clearOffTimer()};self._offTimerId=setTimeout("cnPrimaryNavMenuManager._turnOffMenu()",self.MENU_OFF_DELAY)}self._resetHdrClass(onHdrElem);if(event.stopPropagation){event.stopPropagation()}else{event.cancelBubble=true}}function mouseDownHandler(e){var event=pullEvent(e);var target=pullTarget(event);if(!isChildOf(target,onMenuElem)){turnOffMenu(onHdrElem,onMenuElem);self._turnOffMenu();self._clearOffTimer();self._resetHdrClass(onHdrElem)}}function turnOffMenu(hdrElem,menuElem){hideMenu(hdrElem,menuElem);unregisterEventHandler(hdrElem,"mouseout",mouseOutHandler);unregisterEventHandler(document,"mousedown",mouseDownHandler)}};this.preloadImages=function(){var preloadImages=this.MENU_PRELOAD_IMAGES;var tmpLoad=new Array(preloadImages.length);for(var i=0;i<preloadImages.length;++i){tmpLoad[i]=new Image();tmpLoad[i].src=this.MENU_PRELOAD_URL+preloadImages[i]}};this._initialize=function(){this._skipMenuDisplay=this._verifyUserAgent();this._hdrMenuObjs=new Array();var hdrElems=getElementsByClassNames(this.MENU_GROUP_ID,[this.MENU_OFF_CLASS,this.MENU_ON_CLASS]);for(var i=0;i<hdrElems.length;++i){var hdrElem=hdrElems[i];var hdrElemId=hdrElem.id;if(hdrElemId){var menuElem=document.getElementById(hdrElemId+this.MENU_ELEM_SUFFIX);if(menuElem){var menuId=menuElem.id;if(menuId){this._hdrMenuObjs[this._hdrMenuObjs.length]={hdr:hdrElem,menu:menuElem}}if(hdrElem.className==this.MENU_ON_CLASS){this._activeHdrElemId=hdrElemId}}}}return};this._resetHdrClass=function(hdrElem){hdrElem.className=(hdrElem.id==this._activeHdrElemId)?this.MENU_ON_CLASS:this.MENU_OFF_CLASS};this._showMenu=function(hdrElem,menuElem){hdrElem.style.display="none";menuElem.style.display="block";if(document.all&&navigator.appVersion.indexOf("Win")!=-1){var matId=menuElem.id+"_ie_mat";var ieMat=document.getElementById(matId);if(!ieMat){ieMat=document.createElement("IFRAME");ieMat.setAttribute("scrolling","no");ieMat.setAttribute("frameborder",0);ieMat.setAttribute("src",this.MENU_MAT_SRC);var menu=(menuElem.getElementsByTagName("div"))[1];ieMat.id=matId;ieMat.className=this.MENU_MAT_CLASS;ieMat.style.width=menu.offsetWidth;ieMat.style.height=menu.offsetHeight;ieMat.style.zIndex=menu.style.zIndex-1;ieMat.style.display="block";menu.appendChild(ieMat)}}};this._verifyUserAgent=function(){var userAgent=navigator.userAgent;for(var i=0;i<this.MENU_EXCLUDE_USER_AGENTS.length;++i){if(userAgent.indexOf(this.MENU_EXCLUDE_USER_AGENTS[i])!=-1){return true}}return false};function getElementsByClassNames(rootElemId,classNames){var rootElem=document.getElementById(rootElemId);var elements=new Array();var captureClassName=new Object();for(var i=0;i<classNames.length;++i){captureClassName[classNames[i]]=true}if(rootElem){_pullElements(rootElem)}function _pullElements(node){if(captureClassName[node.className]){elements[elements.length]=node}if(node.hasChildNodes){var children=node.childNodes;for(var i=0;i<children.length;++i){_pullElements(children[i])}}}return elements}function hideMenu(hdrElem,menuElem){hdrElem.style.display="block";menuElem.style.display="none"}function isChildOf(node,parentNode){var isChild=parentNode==node;if(!isChild&&node.parentNode){isChild=isChildOf(node.parentNode,parentNode)}return isChild}function pullDestination(e){return(e.relatedTarget)?e.relatedTarget:(e.toElement)?e.toElement:null}function pullEvent(e){return(e)?e:(window.event)?window.event:null}function pullTarget(e){return(e.target)?e.target:(e.srcElement)?e.srcElement:null}function registerEventHandler(elem,event,handler){if(document.addEventListener){elem.addEventListener(event,handler,false)}else{if(document.attachEvent){elem.attachEvent("on"+event,handler)}else{elem["on"+event]=handler}}}function unregisterEventHandler(elem,event,handler){if(document.removeEventListener){elem.removeEventListener(event,handler,false)}else{if(document.detachEvent){elem.detachEvent("on"+event,handler)}else{elem["on"+event]=null}}}};function changeClass(elemId,newClass){var elem=null;if(document.getElementById){elem=document.getElementById(elemId)}else{if(document.all){elem=document.all[elemId]}}if(elem){elem.className=newClass}};