Frequently Asked Questions

If the product is not listed on the Xerox.com website, it should be recycled locally. In some cases, the cost of transporting certain empty bottles and cartridges back to Xerox is high, while the environmental benefit is small. On average, a return travels 1,200 miles, resulting in the consumption of fuel resources and the generation of carbon dioxide and air emissions. Contact your local waste management provider.

Supplies used in our products are designed for safe local disposal (trash). Some products may be recycled in your local mixed plastic stream. Xerox encourages customers to recycle or dispose of these empty containers locally. Contact your local waste management provider for more information.

Contact the Xerox Webmaster

For returns exceeding 25 cartons per month, you may elect to have prepaid shipping labels mailed to you, eliminating the need to print them from the web. For more information, please contact the Xerox Webmaster.

Xerox is unable to accept non-Xerox supplies for recycling. Contact the manufacturer for recycling instructions.