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Since 2011, Harvey has served as the chief operating officer for Xerox Services’ Commercial Business Process Outsourcing, which includes providing business services for: healthcare payer and pharmaceutical, telecommunications and technology, retail and travel and insurance industries. Previously she served as president of the healthcare, payer and insurance group for two years. Prior to this role, Harvey was the group president of the healthcare payer and insurance delivery unit, growing the Healthcare Payer business unit from $160M to nearly $1B over the past decade.
Harvey has focused on various initiatives to improve operational performances to better serve Xerox Services’ customers and diversify the service offerings. An early adopter of utilizing offshore operations, Harvey spent 18 years in consulting and operations management in the Caribbean. She joined the company in 2001 when Xerox Services acquired National Processing Company. Her projects spanned industries and services including manufacturing, distribution and logistics, and business process outsourcing.
Harvey is involved in various organizations including serving on the board of directors for the Kentucky Chamber of Commerce and Commerce Lexington. She currently serves as the corporate champion for the Hispanic Association for Professional Advancement at Xerox.
Harvey graduated from Iowa State University with a Bachelor of Science in Industrial Engineering.