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Zierhoffer leads Xerox’s information technology strategy and operations globally. She is responsible for the planning, alignment, governance and delivery of all aspects of the technology infrastructure supporting Xerox’s internal business operations as well as the IT enablement of key Xerox offerings. Zierhoffer joined Xerox from ITT Corporation where she served as vice president and Global Chief Information Officer. Prior to this appointment, she had a 20-year career at Northrop Grumman Corporation, where she held the role of vice president and CIO for three Northrop Grumman sectors. At ITT and Northrup Grumman, Zierhoffer led several multi-faceted initiatives that included implementing common enterprise wide systems and global collaboration platforms; improving IT security; and establishing IT shared service delivery organizations. Most recently, she applied her experience in mergers, acquisitions and divestitures by leading the IT and Shared Services transition related to ITT’s separation into three publicly-traded companies. Zierhoffer holds a Bachelor's degree in Business Administration from the Whittemore School of Business and Economics at the University of New Hampshire and a Master's degree in Computer Information Systems from Bentley University in Waltham, Mass. She is a board director of MedAssets, Inc. In the News“The Morning Download: Xerox’s ‘Big Play With Big Data’”, WSJ.com (CIO Journal), 21 Feb 2013 Xerox CIO Carol Zierhoffer talks about the company’s play with Big Data. Video: Are machines really going to take over the world?, The Globe and Mail, 7 Dec. 2012 Carol Zierhoffer, CIO and vice president of Xerox, talks to The Globe's Simon Houpt about business processes at the WCIT Conference in Montreal. “Running IT Like the Business Means Managing Our Portfolios”, The Wall Street Journal, 27 Nov. 2012 Featured bylined article from Xerox CIO Carol Zierhoffer “Top 25 Most Social CIOs in the Fortune 250”, Forbes.com, 5 April 2012 Includes infographic of rankings, which features Xerox CIO Carol Zierhoffer at #13 on list. “Xerox Reducing Inventory Thanks to IT”, Wall Street Journal Online, 26 March 2012 Xerox CIO Carol Zierhoffer discusses how Xerox will benefit from its technology business by increasing the efficiency of its sales process and reducing the amount of inventory technicians/sales reps carry out onto the field. “Women Advance in the CIO Ranks. So Where Are the CEOs?”, Bloomberg Tech Blog, 14 February 2012 |
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Xerox ConnectKey Analyst / Press Briefing Carol helps introduce Xerox’s new ConnectKey, a software system embedded in Xerox multifunction printers (MFPs) and a set of solutions that respond to an increasingly mobile workforce and the need for more advanced IT security across connected devices, to industry analysts and press. Case study on Xerox's IT transformation and simplifying IT offerings featuring Xerox CIO Carol Zierhoffer |
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