The world's most important annual gathering of CIOs and senior IT executives happened in Barcelona in November and Xerox was proud to be one of the event's sponsors. With its theme of focus, connect and lead, the 2012 Gartner Symposium / ITxpo is the place to be for any organisation wanting to deliver successful IT and business transformation.
Managed Print Services has been focused on delivering a 20-30% cost saving, primarily through reducing the number of print devices and designing an optimised printer infrastructure. The next generation of Managed Print Services needs to drive further benefits and a step-change in cost savings. We see this being delivered through the following areas:
End-user Services – greater flexibility
Employees are demanding greater flexibility in the way they work. Greater focus on end-user requirements such as mobile printing from smartphones and tablets and the capability to send print jobs directly to the enterprise print room increases end-user satisfaction and productivity.
Convergence – driving economies of scale
Print services are increasingly converging with IT services. Multifunction Printers are a part of the IT network and have the same requirements as other IT assets including auditing and security. We helped a global utilities organisation by expanding the scope of their MPS project to incorporate elements such as printer server management driving additional benefits.
Document Process Automation – optimising paper driven business processes
Once the initial 20-30% cost saving has been delivered the only way to deliver a further step-change in cost savings is by reducing paper usage through optimising paper driven business processes. We helped Worcester NHS Trust transform their paper based medical records into a digital repository driving cost savings and improved patient care.
The Next Generation Managed Print Service – from Cost Reduction to the Paperless Office