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About Xerox Emirates

About Xerox Emirates

Established in 1985, Xerox Emirates is a joint venture between the Mohamed Hareb Al Otaiba Group and Xerox Limited and markets its range of innovative document management products, applications and solutions throughout the UAE. The company’s product portfolio includes high-end digital production publishing and printing systems, networked digital multi-functional office devices, a complete range of production and office colour solutions as well as laser printers and fax machines. The focus on business excellence was recognised in 1996 and 2005 by the Government of Dubai when the company was presented with the Dubai Quality Award as well as the Sheikh Khalifa Award in 2006. Xerox Emirates is also ISO 9001:2000 certified for the Quality Management System which supports the Service and Logistics Operations. Xerox Emirates continues to be the market leader in technology, Document Management and Consulting Services that improve customer’s work processes and business results.

Vision: To be considered in every opportunity for document products, solutions and services by making every connection matter.

Mission: To enhance the customer experience by providing the most valuable range of document products, solutions and services in the markets we serve.

Xerox Emirates Strategic Building Blocks

  • Infrastructure Implementation:
    An infrastructure that is efficient, productive and scalable, and ensures Xerox Emirates is easy to do business with
  • Our People:
    Create a great employee experience through engaging our people within our culture
  • Our Customers and Partners Engagement:
    To be considered in every opportunity for document products, solutions and services
  • Improving Our Customer Experience:
    Create an unbelievable experience that is "Much Better Than Expected" at every possible perception point
  • More Cash Than We Need:
    Implement controls that create positive and sustainable cash generation from receivables, inventory and cost controls
  • The Way We Want to Work:
    Taking Personal Responsibility for delivering "Much Better than Expected"