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Product Listing:
Contact Us
Contact us or our partners about our products, supplies, services, support and programs. Our extensive network of representatives can help you find the information you need.
Support for billing and account administration
Support for billing and account administration
| Purchase Order Management & Account Inquiries | Available 24/7 Mon.-Sun. Manage your purchase orders and create inquiries for incorrect invoices, payment information, address changes, and much more. | |
| Billing and Administrative |
Large Companies: 1-888-771-5225 (US only) Small Companies: 1-888-339-7887 (US only) Government & Education: 1-888-435-6333 (US only) |
Mon.-Fri. 8am-8pm ET. Get assistance with billing, invoicing, address changes, equipment relocation and administrative support. |
Technical product support
Technical product support
Office printers, multifunction printers, copiers, fax machines and software
Office printers, multifunction printers, copiers, fax machines and software
| Manuals, Documentation and Software Services |
1-800-327-9753 (US only) |
Mon.-Fri. 9am-7pm ET. Find information on or purchase documentation, replacement media and software. |
| Technical Support (Phaser and Network printers only) |
1-800-835-6100 (US & Canada) FAX: +1-503-682-3772 |
Mon.-Fri. 8am-8pm ET. Access drivers, downloads, documentation and the online support knowledge base for Phaser and network printers. Please have your serial number handy. |
| Technical Support (entire product line) and service call requests |
1-800-821-2797 (US only) |
24 hours/day, 7 days/week. Please have the serial number of your Xerox product when you contact us for technical support. |
| Service Maintenance Agreements |
1-866-382-4865 (U.S. only) |
Mon.-Thurs. 8am-6pm or Fri 8am- 5pm ET. Get coverage for services ranging from maintenance and repair to advanced technical support and network support. |
| Authorized Service Providers | Find a local authorized service provider for office printers and multifunction printers. | |
| Parts |
1-800-828-5881 (US only) |
Mon.-Fri. 8am-6:30pm ET. Call or visit our website to find original equipment spare parts for our full line of Xerox products. |
| Education and Training for Customers |
1-800-275-9376 x773 FAX: +1-310-333-4814 |
Mon.-Fri. 8am-8pm ET Get assistance with everything from setting up a new office printer to implementing a more complex end-to-end solution. |
Digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software and business development tools
Digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software and business development tools
| Manuals and Documentation |
1-800-327-9753 (US only) |
Mon.-Fri. 9am-7pm ET. Find information on or purchase documentation, replacement media and software. |
| Technical Support (entire product line) |
1-800-821-2797 (US only) Request a service call: 1-800-822-2979 (US only) |
24 hours/day, 7 days/week. Please have the serial number of your Xerox product when you contact us for technical support. |
| Parts |
1-800-828-5881 (US only) |
Mon.-Fri. 8am-6:30pm ET. Call or visit our website to find original equipment spare parts for our full line of Xerox products. |
| Service Maintenance Agreements |
1-866-382-4865 (U.S. only) |
Mon.-Thurs. 8am-6pm or Fri 8am- 5pm ET. Get coverage for services ranging from maintenance and repair to advanced technical support and network support. |
| Education and Training for Customers |
1-800-445-5554 (US only) FAX: +1-310-333-4814 |
Mon.-Fri. 10am-7pm ET Get assistance with everything from setting up a new office printer to implementing a more complex end-to-end solution. |
Scanners, disc duplicators and LCD monitors
Scanners, disc duplicators and LCD monitors
| Scanner Technical Support |
1-800-648-0410 (US only) Direct: 925-251-6330 |
Mon.-Fri. 9am-7pm ET. Get help with document scanners, including DocuMate scanners. |
| Disc Duplicators Technical Support |
1-800-571-9767, option 1 (North America only) Direct: 626-570-1500 |
Mon.-Fri Noon-8pm ET. Contact a technical support specialist for help with disc duplicators. |
Products and software
Products and software
Office printers, multifunction printers, copiers, fax machines and software
Office printers, multifunction printers, copiers, fax machines and software
| Product Sales Advisor |
1-800-275-9376 ext. 632 or 1-877-362-6567 or have Xerox call you |
Mon.-Fri. 8am-7pm ET. Contact us for more information and to buy office products, supplies and service. |
| Xerox Direct Online Store |
1-866-460-2248 visit online store |
Phone: Mon.-Fri. 8:30am-8pm ET. Chat: Mon.-Fri. 8:30am-7pm ET. Buy desktop office products, supplies and service directly from Xerox via our online store, or call us. |
| Online Resellers |
| Choose a product to compare prices among online resellers. |
| Sales Locations | Search by zip code for a sales location in your area. | |
| National Dealers | View contact information for dealers who sell our products online or via telephone or mail order. | |
| Government Resellers | Qualified customers may purchase through GSA Schedule 70 contract holders. | |
| Previously Owned Equipment | See a wide range of office products sold at a substantial savings. | |
| Quote | Choose your product configuration of interest and a sales partner will quote you their best price. | |
| Service Maintenance Agreements | 1-866-382-4865 (U.S. only) | Mon.-Thurs. 8am-6pm or Fri 8am-5pm ET. Get coverage for services ranging from maintenance and repair to advanced technical support and network support. |
| Brochures and Print Samples | For more product information, such as print samples, please provide your contact information. | |
| Software Sales Advisor |
1-800-275-9376 ext. 738 |
Mon.-Fri. 8am-7pm ET. Contact us for information and pricing on software solutions from Xerox and our partners. |
| Software Online Store | Find office software for scanning, faxing, document management, optical markup recognition (OMR), workflow and variable data printing. | |
| Short-Term Rental and Event Services |
1-800-ASK-XEROX (U.S. only) | Contact us to ask about renting Xerox printers, copiers and multifunction printers for your short-term document production needs. |
Digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software and business development tools
Digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software and business development tools
| Product Sales Advisor |
1-800-275-9376 ext. 774 or have Xerox call you |
Mon.Fri. 8am-7pm ET. Contact us for more product information and pricing on our entire line of digital presses, production printers and copiers, continuous feed printers, wide format printers, workflow software, and business development tools. |
| Certified Pre-owned Equipment | See a wide range of products sold at a substantial savings. | |
| Software Sales Advisor | 1-800-275-9376 ext. 738 |
Mon.-Fri. 8am-7pm ET. Contact us for information and pricing on Production software. |
| Software Online Store | Find production software for variable data printing, specialty imaging, prepress and workflow, including Xerox FreeFlow™, XMPie, Lytrod, Objectif Lune, Darwin and more. | |
| Service Maintenance Agreements | 1-866-382-4865 (U.S. only) | Mon.-Thurs. 8am-6pm or Fri 8am-5pm ET. Get coverage for services ranging from maintenance and repair to advanced technical support and network support. |
| Digital Printing Services (Premier Partners) | Xerox Premier Partners is a network of expert digital printers (black & white and/or color) able to handle large volumes, manage complex applications (both print and web), and meet customer demands. |
Scanners, disc duplicators, fonts and forms
Scanners, disc duplicators, fonts and forms
| Scanners | Learn more and purchase scanners online, by phone, or through one of our sales partners or retailers. | |
| Xerox BookCentre® |
(888) 743-0837 |
Mon-Fri 8am-4pm PT (except holidays) The do-it-yourself book scanning solution that does it all. |
| Duplicators | Make exact digital copies of CDs, DVDs and Blu-ray discs with Xerox disc duplicators. | |
| Font and Forms Services | 1-800-445-3668 (U.S. only) |
Mon-Fri 7am-4pm ET Learn about our font and forms services. |
Supplies
Supplies
| Supplies Sales Representative | 1-800-822-2200 |
Mon.-Fri 8am-7pm ET. Find pricing and shipping information for supplies including toner, maintenance kits, drums, solid ink sticks, paper, specialty media, fuser oil and more. |
| Supplies Online Store | Order supplies online directly from Xerox, 24 hours a day, 7 days a week. | |
| My Supplies | Order supplies online at your catalog prices and pay by purchase order or Xerox Account Number. | |
| Supplies Sales Locations | Search for a Xerox supplies sales representative in your area. | |
| Contract Supplies | 1-800-599-2198 |
Mon.-Fri. 8am-7pm ET. Contact us if supplies are included in your contract. |
Business Services
Business Services
| Managed Print Services |
1-800-275-9376 ext. 947 |
Mon.-Fri. 8am-7pm ET. Ask about Xerox consulting and outsourcing services or provide your contact information and a Business Solutions Advisor will contact you. |
| Business Process Outsourcing |
Hours M-F, 8 am to 8 pm, ET. If you’ve ever contacted a call center, booked an airline ticket, filed a health insurance claim or applied for a car loan, we’ve likely handled the back-end processing. | |
| IT Outsourcing |
Hours M-F, 8 am to 8 pm, ET. Our award-winning ITO services, from consulting and computing to network management and help desks, give you a secure, reliable infrastructure. We help improve service levels and reduce costs. | |
| Cloud Computing |
1-888-979-2568
|
Hours M-F, 8 am to 6 pm, ET. From data backup to disaster recovery, add IT capabilities without adding infrastructure costs. |
| Relocation & Assignment Services |
1-866-554-2708
send an email | Turn-key domestic and international relocation services, and comprehensive corporate relocation consulting. |
| Student Loan Services |
FFEL Borrower Services 1-800-835-4611 www.acs-education.com Campus Products and Services 1-800-826-4470 www.acs-education.com Direct Loan Servicing Center 1-800-848-0979 www.myedaccount.com |
Research and innovation
Research and innovation
| General Research Questions | Contact us for more information regarding Xerox research and innovation, patents or technology licensing, scientific work and related inquiries. | |
| Xerox Research Centre of Canada (XRCC) |
+1-905-823-7091 +1-905-822-6984 2660 Speakman Dr. Mississauga Ontario L5K 2L1 Canada | XRCC, our strategic materials research centre, features state-of-the-art chemical engineering and physics labs that focus on creating “smart” materials for the digital age, including electric paper, chemical color toners and photoreceptor chemicals. |
| Palo Alto Research Center Inc. (PARC) |
Palo Alto, California 94304 United States | PARC is a wholly owned subsidiary of Xerox and an integral part of Xerox’s strategy for long-term research investment. Founded in 1970 as part of Xerox Research, PARC was incorporated in 2002 as an independent center for commercial innovation. |
| FX Palo Alto Laboratory, Inc. (FXPAL) |
3400 Hillview Avenue, Building 4 Palo Alto, California 94304 United States | FXPAL is a leading multimedia research laboratory established in 1995 by Fuji Xerox Co., Ltd. |
| Xerox Research Centre Europe (XRCE) |
Tel: +33 (0)4 76 61 50 50 Fax: +33 (0)4 76 61 50 99 6 chemin de Maupertuis 38240 Meylan France | XRCE focuses its research in text and image content processing, document transformations, data mining and the study and understanding of work practices. It also develops connections within the wider European scientific community through collaborative projects and partnerships. |
| Xerox Research Center Webster |
800 Phillips Road MS: 0105-60C Webster, NY 14580-9720 | XRCW’s world-class scientists investigate systems integration and design, solid ink technology, the control of complex imaging and printing systems, and the architectures and systems for advanced digital imaging and workflow technologies. |
| Xerox India Innovation Hub |
Chennai, India | XIIH research activities are aimed at exploring and developing innovative document management solutions for emerging markets by bringing Xerox’s world class expertise in imaging, smart document management, linguistics, and ethnography to address locally relevant problems |
Xerox Corporation
Xerox Corporation
Company headquarters, phone directory, and executive speakers
Company headquarters, phone directory, and executive speakers
| Xerox Headquarters |
1-203-968-3000 45 Glover Avenue P.O. Box 4505 Norwalk, CT 06856-4505 United States | Mon.-Fri. 8am-5pm ET. |
| Xerox National Phone Directory | 1-800-334-6200 (US only) |
Mon.-Fri. 9am-8pm ET. Connect with any group or employee within Xerox corporation. |
| Executive Speakers Request | Please provide your contact information to request a Xerox executive to speak at your event or participate in a panel discussion. |
Media relations, historical archives, customer relations, and investor relations
Media relations, historical archives, customer relations, and investor relations
| Public Relations | Find press contacts who can field news media inquiries for all areas within Xerox Corporation. | |
| Xerox Historical Archives |
Xerox Historical Archives 800 Phillips Road, Bldg. 200-04A Webster, NY 14580 1-585-265-5462 | Contact us for information concerning the history of Xerox Corporation and its products. |
| Customer Relations | 1-877-979-8498 |
Mon.-Fri. 8am-8pm ET. Contact us if you have unresolved complaints or concerns. |
| Investor Services |
1-800-828-6396 (US only) |
Mon.-Fri. 8.30am-5pm ET. Find contact information for shareholder services and investor relations. |
Ethics, supplier diversity, community involvement, sustainability, scholarships, student programs
Ethics, supplier diversity, community involvement, sustainability, scholarships, student programs
| Business Ethics and Compliance Office |
Business Ethics & Compliance Office Xerox Corporation 45 Glover Avenue P.O. Box 4505 Norwalk, CT 06856-4505 United States Ethics Helpline: 1-866-979-0001 | Contact the group that ensures Xerox adheres to ethical standards both within and outside of the company. |
| Environment, Health and Safety |
1-800-828-6571 | See how we strive to preserve our environment and protect the health and safety of our employees and communities. |
| Xerox Supplier Diversity / Market Access Program |
1-585-422-9531 | Find information concerning programs for female, service-disabled, and veteran-owned business enterprises that might act as Xerox Suppliers. |
| College Programs | Non-employment student inquiries: College relations: | Find information on technical scholarships for minorities, careers for college graduates and a Degree Matcher tool. |
| Xerox Foundation (Charitable Contributions) | See what we’re doing regarding corporate social responsibility, including community involvement, education, social service and charitable giving. |
