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Xerox's Social Service Leave: A Job That Will Change the Community and the Volunteer Alike
Larger Image: Colman Murphy, Xerox DocuShare project manager Here's something you won't see in the help wanted ads every day:

Wanted: Marketing communications expert who also has deep document management knowledge. Successful candidate will develop document storage strategy; improve agency's communications with clients; and enhance agency's brand recognition in the community.

You'll be hard-pressed to find any non-profit agency that would come up with this kind of job description for one person.

Meet Xerox DocuShare project manager Colman Murphy, the successful candidate.

For the first six months of this year, he was fulfilling these duties for Interim, Inc., a Monterey, Calif., non-profit that is dedicated to the self-sufficiency of adults with mental illness. Interim had no such job description, but those were their needs and, thanks to the Xerox Foundation's Social Service Leave Program, Colman was able to dedicate himself full-time to those tasks. Social Service Leave provides Xerox employees the opportunity to take a leave of absence from the company - with full pay and benefits - for anywhere from three to twelve months to volunteer full time for a non-profit agency.

Colman and Interim executive director Barbara Mitchell developed the plan of activities for his sabbatical. They included:

  • Converting Interim's document management system from over-stuffed filing cabinets to an electronic solution.
  • Updating their Web site and collaterals in order to make them more accessible to the mentally ill and their families.
  • Raising awareness of Interim in the broader community. The agency is one of the largest and most successful providers of services in the state, but it was not widely known.

"Basically, I took on the projects that had languished at Interim for several years, because no one had the time or expertise to do them," said Colman.

One of Colman's favorite achievements was helping a client-led art group get back together and gain awareness through shows, posters, postcards, and the Web.

"It truly was a touching experience to hear clients exclaim 'Wow! Thank you so much!' for something as simple as printing biographies with their pictures for the art show.

"At these moments, the real power of the Social Service Leave program shone through," Colman reflected. "Xerox gave me the opportunity to change someone else's life, in however small a way it might be."

These examples barely scratch the surface of what Colman has accomplished in six months.

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