Xerox Remote Print Services: Xerox Account Management

Xerox Remote Print Services

With Xerox Remote Print Services, formerly known as Smart eSolutions, your network-connected Xerox printers practically manage themselves. The suite of remote services includes:

Automated Meter Reads: Eliminate manual steps involved in collecting and reporting meter reads. You’ll also ensure invoices are accurate when you automate the meter reading and submission process.

Automatic Supplies Replenishment: Getting supplies just got easier. Your printer will notify us when you’re running low on ink or toner. We’ll automatically ship you supplies without you having to place an order.

Remote Diagnostics: Get a quick, accurate diagnosis of printing issues when our service representative remotely gathers specific service data about your printer. You’ll enjoy more uptime and greater productivity.

Get Started
Follow these steps to get up and running with Xerox Remote Print Services.
  1. Ask your Sales Representative to register you for Xerox Device Agent (XDA) Lite software—a free download.
    Find a sales representative 
  2. Follow the instructions in your XDA Lite registration confirmation email to download and install the XDA Lite software. If you need further assistance during installation, please reference the XDA Lite User Guide.

Xerox Remote Print Services enablement
The installation of the XDA Lite software is an essential component to the enablement of Xerox Remote Print Services.

XDA Lite

Before you start:

Download the XDA Lite User guide 

System Requirements
Before you can start using the client software, you must ensure that the following requirements are met:

Operating System: (32- and 64-bit)
  • Windows® XP with Service Pack 3
  • Windows Server® 2003 with Service Pack 2
  • Windows Server® 2008 and 2008 R2
  • Windows® 7 Professional, Enterprise, and Ultimate
  • Windows Vista® Service Pack 1 Ultimate, Business, and Enterprise
  • Windows Server® 2012
  • Windows® 8, Windows® 8 Pro, Windows® Enterprise
  • 512 MB RAM (1GB Recommended) for Windows® XP and Windows Server® 2003
  • 1GB RAM (1.5 GB Recommended) for Windows Vista®, Windows® 7, Windows® 8, and Windows Server® 2008 and 2008 R2
  • 1.7 GHz processor or better
Hard Disk
  • Minimum free space is approximately 380 MB, where 280 MB of that is for the Microsoft®.NET 3.5 framework software, if not previously installed.
Minimum Resolution
  • 1024x768