Smart eSolutions and Centreware Web: Xerox Account Management

Smart eSolutions

Automatic Meter Reading and Supplies Replenishment

Smart eSolutions eliminates the time and effort required to provide meter reads and order ink/toner for networked equipment

The Smart eSolutions suite of remote services includes:

Automatic Meter Reading (MeterAssistant) - Automates the meter reading and submission process, eliminating the manual steps involved in collecting and reporting meter reads and ensuring accurate invoices.

Automatic Supplies Replenishment (SuppliesAssistant) - A simple, automated way of getting your ink and toner supplied without your involvement in the ordering process, it is your device that tells us when you need more consumables.

Features
  • Automatic collection and submission of meter reads and supplies-usage data from networked equipment
  • Automatic generation and fulfillment of consumables orders
  • View the status of each printer
Easy to Get Started
Xerox Smart eSolutions lets you choose the implementation that best fits your environment - all of which are free.
  • Smart eSolutions automatic registration is available as a standard feature on our newest WorkCentre/WorkCentre Pro devices (i.e., WorkCentre 7655/7665/7675). No additional steps are needed on these network-connected devices. Many other Xerox products are ready to participate in Smart eSolutions when they are installed.
  • For Xerox devices in small and medium sized applications, XDA-Lite can be downloaded and installed on your PC as a free download
  • Ideal for large and enterprise applications, Smart eSolutions is offered with award-winning CentreWare® Web device management software. CentreWare® Web can be downloaded free
  • If you purchased your device from a reseller please contact them to register for automated supplies replenishment
Smart eSolutions MeterAssistant enablement
Xerox offers customers two ways to enable Smart eSolutions Assistant. For 100+ devices we recommend CentreWare Web.

XDA-Lite

Before you start:

Download the XDA-Lite User guide

Step 1 - Installing XDA-Lite software

Download your free XDA-Lite software

System Requirements
Before you can start using the client software, you must ensure that the following requirements are met:

Operating System: (32- and 64-bit)
  • Windows® XP with Service Pack 3
  • Windows Server® 2003 with Service Pack 2
  • Windows Server® 2008 and 2008 R2
  • Windows® 7 Professional, Enterprise, and Ultimate
  • Windows Vista® Service Pack 1 Ultimate, Business, and Enterprise
Memory
  • 512 MB RAM (1GB Recommended) for Windows® XP and Windows Server® 2003
  • 1GB RAM (1.5 GB Recommended) for Windows Vista®, Windows® 7, and Windows Server® 2008 and 2008 R2
Processor
  • 1.7 GHz processor or better
Hard Disk
  • Minimum free space is approximately 380 MB, where 280 MB of that is for the Microsoft®.NET 3.5 framework software, if not previously installed.
Minimum Resolution
  • 1024x768

Step 2 - Configure XDA-Lite software

Register equipment that is Smart eSolutions enabled

Please ask your Network Administrator for assistance.

CentreWare Web for Smart eSolutions

Before you start:

Download the CentreWare Web Installation guide

Step 1 - CentreWare® Web

Download your free CentreWare Web Software

System Requirements
CentreWare® Web is designed to be installed only on specific computers running the Windows operating systems defined below. Please check with your Network Administrator if you are unsure whether your computer meets these requirements.
  • Microsoft Windows 2000 Server, Windows XP Professional, and Windows Server 2003
  • PC with a 600 MHz or higher Pentium III processor recommended
  • 512 MB of RAM or higher recommended; (256 MB supported, but may limit performance)
  • 3 GB of available disk space
  • TCP/IP
  • Internet Information Services (IIS) 5.05 or greater
  • NTFS security access checking is recommended
We recommend that your Network Administrator complete the installation process.

Step 2 - Enabling Smart eSolutions in CentreWare® Web

Register equipment that is Smart eSolutions enabled
Smart eSolutions automatic registration is available as a standard feature on our newest devices. No additional steps are needed on these network-connected devices. Many other Xerox products are ready to participate in Smart eSolutions when they are installed.