Remote Services
Contact us
For general enquiries regarding Remote Services please contact your Reseller or Xerox Account Manager.

For your local support centre please call: 210 6029500
Smart eSolutions and Centreware Web: Xerox Account Management

Remote Services

Automatic Meter Reading

Remote Services eliminate the time and effort required to provide meter reads for networked equipment.

Automatic Meter Reading (MeterAssistant) - Automates the meter reading and submission process, eliminating the manual steps involved in collecting and reporting meter reads and ensuring accurate invoices.



Features
  • Automatic collection and submission of meter reads from networked equipment
  • Automatic supplies usage data (ASR) in the future
  • View the status of each printer
  • Receive notifications when data is transmitted
  • Receive email alerts for network and communication issues
  • Automatic retry process when printers are temporarily offline

Enable remote services now:

Xerox Device Agent (XDA-Lite)

Before you start:

Step 1 - Installing XDA-Lite


System Requirements XDA-Lite is designed to be installed only on specific computers running the Windows operating systems defined below. Please check with your Network Administrator if you are unsure whether your computer meets these requirements.

Operating System: (32- and 64-bit)
  • Windows® XP with Service Pack 3
  • Windows Server® 2003 with Service Pack 2
  • Windows Server® 2008 and 2008 R2
  • Windows® 7 Professional, Enterprise, and Ultimate
  • Windows Vista® Service Pack 1 Ultimate, Business, and Enterprise
  • Windows® 8, Windows® 8 Pro, Windows® Enterprise
Memory
  • 512 MB RAM (1GB Recommended) for Windows® XP and Windows Server® 2003
  • 1GB RAM (1.5 GB Recommended) for Windows Vista®, Windows® 7, Windows® 8 and Windows Server® 2008 and 2008 R2
Processor
  • 1.7 GHz processor or better
Hard Disk
  • Minimum free space is approximately 380 MB, where 280 MB of that is for the Microsoft®.NET 3.5 framework software, if not previously installed.
Minimum Resolution
  • 1024x768

Step 2 - Configure XDA-Lite

Register equipment that is XDA-Lite enabled

Please ask your Network Administrator for assistance.

Congratulations, your devices are now set up for Automatic Meter Reads