Account Management: E-Meter Reading Services, SMART eSolutions

Xerox provides a suite of offerings to simplify the meter reading process for customers with meter based service contracts:

E-Meter reading service
Our service reminds you when your meter reads are due and provides several simple methods for you to provide your meter readings to Xerox, for products invoiced by us.

Available 24 hours per day.

  • Web - Submit your Web Meter reading directly on our website
  • E-mail - Reply by simple e-mail with your meter readings
  • Phone - Use your touch tone phone to provide readings
  • Automatically - Remote Services Meter Assistant

Remote Services Meter Assistant
Automatic meter readings direct from your Xerox machine to Xerox.

  • This free offering eliminates the hassle of manually collecting and submitting meter readings.
  • Ensures the correct readings are always used for your invoices
  • Available on a range of Xerox Products.


Other Meter Reading Services
Customers with access to the Office On-Line Consumable Ordering Tool can submit their meter reads.