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Xerox Special Information Systems

Discrete Manufacturing

Service/Repair Manuals

Industrial tools, systems and machinery require a great deal of documentation due to their inherent complexity. Thick manuals are the norm for Service/Repair, and sometimes for Installation. The typical Service/Repair Manual is 1"-1.5" thick, and many products ship with several of these thick manuals. Manuals may be perfect bound or, more often, drilled and inserted into a 3-ring binder. By printing hefty manuals on lightweight paper (as light as 13# bond or 33# offset), the manufacturer can reduce the thickness of his manuals by 30% compared to printing them on 20# bond. For his customer, that means 30-40% less shelf space dedicated to storing them. Customer satisfaction also increases since the same manuals weigh less (35% - 45% less) and are easier to handle.

For the manufacturer, printing Service/Repair Manuals on demand means obsolete inventory is a thing of the past. Since they are printed only when needed, Manuals are always current: the customer's copy incorporates the latest Engineering Change Orders, procedures and nomenclature. Plus, lighter, thinner paper means reduced shipping costs and smaller cartons. If the manufacturer mails Manuals or Update pages as part of an annual maintenance service, the postage savings can be substantial.

If the equipment buyer enters into a contract with the manufacturer for service, the manufacturer's technicians may have to store multiple manuals for each of several products in company-owned vans or trucks. The manufacturer's own service technicians will enjoy the advantages of having fewer manuals (since more pages can go in each binder), or thinner manuals (each of which takes up less space in the van). There is less for the technician to lug from the van to the equipment location inside the customer's facility and then back out when he's done. And lighter manuals mean the technician can carry more documentation so he can avoid unnecessary trips and get the job done faster

 Materials Management Forms

Carbonless forms (like Pick Lists) are an essential element of Materials handling, such as Purchasing and Distribution. However, standard operating procedures often depend on multi-part forms that have more copies (4, 5, or even 6 parts) than ordinary Xerox printers are designed to support. Regular Xerox printers can produce 1, 2- and 3-part forms on 20# - 22# stock with the full advantages of print-on-demand methodology, including the elimination of wastage due to obsolete inventory. Yet all forms with similar information must be modified and updated as conditions change (whether product model changes, vendor part changes, organizational changes, etc.). Instead of eliminating those forms from on-demand printing that require 4 or more plies, or re-engineering processes to accommodate fewer copies, an XSIS Lightweight paper printing system can be used to address the requirement for long multi-part forms. By printing forms on lighter weight carbonless sheets, the user gets what he needs: perfectly clear writing even on the very last copy, every time.

The Feed Assurance Feature (FAF) ensures error-free data and stock verification in the printing process, so forms are always correct -- even if pre-collated sheets get fed out of sequence. The customer does not incur the waste from sets with misordered parts, nor the lost time and labor from re-printing the out-of-order sets.

 Parts Catalogs

Parts Catalogs tend to be thick, so a manufacturer can make them far easier to store and cheaper to mail by printing them on lightweight paper. And, of course, printing them as needed means no more waste; no more delays while waiting for the latest version to come back from a commercial printer; and until then, no need to apply clumsy and labor-intensive stickers to correct errors.

Product Manuals and Equipment Guides

Manuals targeted at the operator or end-user of industrial equipment are often printed on 8.5"x11" paper and perfect bound. This type of manual is an ideal application for digital printers because it's typically produced in very short print runs (as short as "print-for-one"), and often customized to reflect the exact feature set or configuration of the purchased equipment.

Using the XSIS Large Format Printer (4635-LFP), it is feasible to use one printer to produce complete manuals with covers. The covers for industrial product user manuals are typically black and white but must be larger than 17", in order to allow for a spine that is usually 0.5" - 1.0" across. With the LFP model, the book block inside can be printed 1-up or 2-up, as desired, on standard bond while an oversize cover can be printed on suitably heavy stock. Assuming 250 pages (125 duplexed sheets) printed on 20# bond, the book block will be about 0.5" thick. The cover can be printed on 11"x18" cover stock or bristol, which allows for the spine and 0.25" trim on the lead edge. In fact, the cover can be printed on paper that is as big as 12.5"x18.5" to allow for trimming three sides and wider spines.

The entire manual can be printed efficiently in a single job since the 4635-LFP (like all 4635s) supports multiple high capacity feeders. Of course, both the contents and the cover can be customized.

Parts Marking and Tracking Systems

Any large mechanical, electronic or electro-optical system will involve many parts and assemblies. With so many parts and manufacturing steps, there are ample opportunities for human error to creep into the production process. The problem with sheer volume is exacerbated by the fact that parts and sub-assemblies are often variants of a basic component, so they're hard to differentiate visually. As a result, every company needs to put in place systems to ensure that the right configuration is built: that is, the correct components are installed, all of the components are installed, and no component is installed that is not required.

The limitations of barcodes are solved by using a marking and tracking system based on Xerox DataGlyph codes to identify groups or classes, and to uniquely identify items within each class. XSIS can build a customized system using DataGlyph codes that fully meets your production needs. Like barcodes, DataGlyph codes can be printed on adhesive labels and applied to components. The difference is that DataGlyph codes can be printed in various forms (not just long strips) and they take up far less space for a given amount of information content, so they're easier to position on small components or whenever space is limited. Because they are information dense, they can contain some or all of the same data stored in the network database (such as a part's history) so it is always available, on site, instantly to a service technician. And it is still readable, even if the DataGlyph code suffers some damage or defacing.

XSIS also has the technology to mark DataGlyph codes directly on to the surface of your metal and plastic parts


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