While the Ethics Office can respond to many cases right away or take action simply after clarification or guidance, about 26% of incoming cases (three-year average) involve an allegation of wrongdoing and require investigation. In 57% of the investigations, at least some part of the allegation is substantiated. All of these cases result in some sort of disciplinary action – counseling, training, warning letter, job reassignment, financial penalty and, in some cases, dismissal from the company. In addition to disciplinary action, resolution of many cases may also involve changes in process or policy to prevent future occurrences.
Ethical Behavior Recognized
For
the second year in a row, Xerox has been recognized by the Ethisphere Institute
as one of the world’s most ethical companies. The listing highlights meaningful
ethical business practices that go well beyond legal requirements and include innovative
ideas that contribute to the public well-being. According to Ethisphere, "By their
actions, Xerox is forcing their competitors to follow suit, or fall behind. Xerox
truly embodies the notion that ethical business practices are more profitable in
the long run."