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Workplace Safety
Zero Injury Program
Ten years ago, Xerox ramped up its safety programs in order to reduce workplace
injuries to the optimum level: zero. Since then, the Total Recordable Incident (TRI)
rate has decreased 53% and the Day Away From Work (DAFW) case rate has
dropped 49%. Last year, both TRI and DAFW case rates declined 2% from 2005.
While not in keeping with our 10% year-over-year reduction target, the reductions
showed us where to focus our energies. To give us insight on trends and root causes,
we have tapped into our Lean Six Sigma expertise. This has led to implementation
of measurable strategies aimed at consistent improvement in our injury rates. For
2007, our objective remains to achieve a 10% year-over-year reduction – again, with
the primary goal of zero injuries.
Motor Vehicle Safety
With our service technicians and sales
representatives depending on their
vehicles to get their jobs done, motor
vehicle safety is a key component of
our safety initiatives. Xerox provides
employees with comprehensive driver
training and annual reviews of their
driving records. Company vehicles have
safety features such as daytime running
lights and safety barriers between the
driver’s seat and storage areas.
Ergonomics
Musculoskeletal disorders represent
about half of our work-related injuries
and illnesses. That’s why Xerox has
taken significant steps to reduce workers’
compensation claims attributable to
musculoskeletal disorders. Musculoskeletal
injuries within U.S. operations
dropped 43% in 2006 from their peak
in 1992.
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