Workplace Safety

Zero Injury Program

Ten years ago, Xerox ramped up its safety programs in order to reduce workplace injuries to the optimum level: zero. Since then, the Total Recordable Incident (TRI) rate has decreased 53% and the Day Away From Work (DAFW) case rate has dropped 49%. Last year, both TRI and DAFW case rates declined 2% from 2005.

While not in keeping with our 10% year-over-year reduction target, the reductions showed us where to focus our energies. To give us insight on trends and root causes, we have tapped into our Lean Six Sigma expertise. This has led to implementation of measurable strategies aimed at consistent improvement in our injury rates. For 2007, our objective remains to achieve a 10% year-over-year reduction – again, with the primary goal of zero injuries.


Motor Vehicle Safety

With our service technicians and sales representatives depending on their vehicles to get their jobs done, motor vehicle safety is a key component of our safety initiatives. Xerox provides employees with comprehensive driver training and annual reviews of their driving records. Company vehicles have safety features such as daytime running lights and safety barriers between the driver’s seat and storage areas.

Ergonomics
Musculoskeletal disorders represent about half of our work-related injuries and illnesses. That’s why Xerox has taken significant steps to reduce workers’ compensation claims attributable to musculoskeletal disorders. Musculoskeletal injuries within U.S. operations dropped 43% in 2006 from their peak in 1992.

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